Role Summary

The North Face China is looking for a dedicated Senior Executive, Data Analysis to support the eCommerce sales/digital KPIs/ data analysis and generate insight of operation execution & optimizing methodology based on data facts & models.

In this role, you will assist in driving e-commerce growth by managing overall EC daily/weekly/monthly reporting and use digital platform analytics tools to deep dive accurate business performance. You will also help as a POC with multi-function EC general data, including sales core index validation, and assortment lifecycle building, and EC inventory readiness & internal planning.

Key Responsibilities

• EC digital reports consolidation & verification: Assist in collecting & classifying EC digital reports about sales, products, KPIs performance and achieving rate monitoring. And ensuring EC data correctness and consistency.
• Data Analysis: Use platforms such as Tmall(SYCM), Douyin(Luopan/Qianchuan) and other analytics tools to perform analysis and remind any abnormal data. Be capable of products performance analysis to support building assortment sales Lifecyle model and return rate analysis. Platform AI Tools leveraging & monitoring is a part of data efficiency daily work.
• Cross-Functional Collaboration: Work closely with EC team, EC Planning teams to drive key business with products efficiency & industry data insight. Also cooperate with sales operation team for online pricing monitoring and EC mechanism communication.
• Agency & Platform Communication: Actively and timely collaborate with our TP/DP agencies to align on daily data execution and uplift efficiency with data analysis for teams.

Qualifications & Requirements

• Experience: Minimum 2-3 years of hands-on working experience in EC team
  • Tmall/Douyin experience is mandatory.
  • Product experience is highly preferred.
• Industry Background: Must have experience in apparel/outdoor sports companies. TP/DP experience is fine.
• Analytical Skills Ability to interpret data from SYCM,Luopan, etc., and translate insights into actionable recommendations.
• Language: Good written English skills for internal reporting.
• Personal Attributes: Working carefuly, detail-oriented, data-driven, comfortable working with agencies and external partners in a fast-paced e-commerce environment.
• Education: Bachelor’s degree or above in business, digital commerce, Data Analytics, or a related field.

Principal Accountabilities:
Under broad supervision:* Accountable for the profitable sales performance of a collection of products within a line of merchandise being sold through online e-commerce channels* Utilize knowledge of customers' demands and data to the selection, placement, promotion, and order fulfillment of products* Lead and/or participate in cross-functional project teams comprised of marketing, creative, user experience, Web analytics, inventory management and supply chain* Negotiate with external vendors and affiliate partners for products to be included in the overall line

Knowledge & Skill Requirements:
* Bachelor’s degree in Marketing or related field *Equivalent years of experience in a substantially similar industry may be considered in lieu of a degree to be determined by the nature of the specific job and the hiring manager’s criteria* Three to five years of related experience preferred* Strong written and oral communication skills* Proficient PC skills
 

Knowledge & Application:
* Understands and applies the principles and practices in a recognized professional field requiring extensive academic preparation* Likely to be newly professionally qualified in a specific field, or will have extensive experience in complex technical area* Determines a course of action based on guidelines and modifies processes and methods as required* Generally requires knowledge of company policies, practices, and procedures
 

Problem Solving:
* Resolves issues which are often varied and non-routine * Uses previous experience to identify most appropriate option or improve existing approaches* Problems likely to require clarification* Undertakes analysis and investigation to solve differing, but related, problems* Work is performed under general guidance and direction* May require the initiation of contacts to resolve and discuss mutual problems or collaboration on procedures or transactions
 

Interaction:
* Conveys information to occasionally divergent audiences that may require some persuasion* In some instances will need to convey information to audiences not knowledgeable of the subject matter* Requires objective review of difficult work problems, obtaining cooperation or approval* Understands and communicates fairly complex information within the specialization or recognized body of formal knowledge
 

Impact:
* Impact is generally limited to short-term team performance, occasionally on medium-term goals* Supports the achievement of goals through own personal effort * Responsible for planning own work, assessing own progress, and adjusting efforts to meet goals* Beginning to have more of a contributory impact on team performance
 

Accountability:
* Accountable for meeting own targets which impact the immediate work area* Accountable for own targets which will typically be definable but not always financially measurable * May help coordinate the work of junior members of the team* Accountable for managing own impact on cost and profitability of the business
 

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