Retail Lead (Lead) - Nike Factory Store Maasmechelen

Posted:
7/24/2024, 5:00:00 PM

Location(s):
Limburg, Belgium ⋅ Maasmechelen, Limburg, Belgium

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Nike Unite Maasmechelen is looking for a Retail Lead to join our team and provide world-class service to
the consumer:
What you bring:
Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer
service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and
motivate the employees in your area while maintaining an excellent work atmosphere. You will
support the management of the daily business in your area to achieve sales targets, including digital
services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve
problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives.
You will also ensure the store complies with all NIKE standards and guidelines.
Our leads specialize in one business area but will support cross-functionally
1. COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory
accuracy to visual presentation standards, and make timely monthly initiative launches
2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete
experience.
3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the
consumer journey to life.
What you get:
• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance-based bonus
• A supportive team that values Diversity, Equity & Inclusion
• A career at a company at the forefront of the sports and fashion industry.
• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to
sport with your teammates on the sales floor.
Qualifications
• Customer service and/or retail experience preferred.
• Ability to manage a small team of peers.
• Effective communicator, brand ambassador, and collaborative teammate.
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours (***), which may include day,
evening, weekends, and/or holidays, based on department and store/company needs.
Apply now online
We are waiting for you!