Job Description

It’s about putting our best to the test.

Are you described as someone with an inquisitive mind and an innovative personality? Are you never satisfied with good enough? Does solving complex problems and ensuring top-quality infrastructure excite you? If so, being a BI Systems Administrator with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who you are:

As a BI Systems Administrator, you are our data configurator, ensuring every server is stable and built with integrity, caring and excellence. You’ll play an important role in the creation, implementing, and testing of processes to ensure the quality and stability in every system. You’ll use your strong problem-solving skills to ensure that the applications are performing optimally and meet our high standards. You are not afraid to ask the question why and thrive in a collaborative environment.

What you’ll do:

• Install and configure software components and maintain the most updated version supported by vendor.
• Monitor the health status and performance of the servers and troubleshoot infrastructure-related problems as they arise.
• Define and architect best practices for the BI tool’s infrastructure, coordinating operational design and supporting daily platform operations.
• Provide daily operational support for the application, including managing import schedules and implementing the overall operating model.
• Automate and deploy alerts to monitor and adjust configuration settings.
• Design and develop framework packages to support new reporting requirements from the business.
• Implement security by creating users, groups and object securities for groups.
• Monitor licensing for production usage, alerting management when changes are required.
• Create and test processes for the backup and recovery of data and BI applications.
• Partner with other IT and business departments to enable data usability, quality and protection
• Act as a liaison between third-party technical support and internal users to resolve software defects.
• Always Take Action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need::

• 5+ years of experience in Business Intelligence or Data Analytics
• Strong knowledge of data governance tools such as Collibra
• Strong knowledge of BI tools such as Cognos Analytics or Tableau
• Excellent written and verbal communication skills
• Proficiency in Microsoft computer applications

Additional Preferred Skills:

• Ability to partner with Data Governance team to define and deliver data governance capabilities to enable data usability, quality, and protection
• Solid understanding of Data Governance principles, data lineage, metadata management and workflows
• Experience in using Data Management to manipulate and integrate databases with SQL, SAS, or other languages.

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.

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