<gh-intro>
  <text>
  We are looking for a motivated Operations Coordinator to support day-to-day store operations in Tallinn. This is a great opportunity for early-career professionals or fresh graduates who want to build hands-on experience in operations and logistics.

  </text>
</gh-intro>

<gh-about-us>
  <title>About us</title>
  <text>
  With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

  We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

  Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
  </text>
</gh-about-us>

<gh-role-detail>
  <title>About the role</title>
  <text>
  In this role, you will support operational processes across one or two stores, help ensure SOP compliance, work closely with store teams, and collaborate with internal stakeholders to keep operations running smoothly while learning on the job.
  </text>
</gh-role-detail>

<gh-responsibilities>
  <title>Main tasks and responsibilities:</title>
  <bulletpoints>

• <point>Responsible for SOP compliance, implementation, and auditing across food safety, health & safety, and store processes (picking & packing, goods acceptance & returns, quality and expiry checks, inventories, etc.)</point>
• <point>Train, oversee, and support store staff, ensuring high operational standards</point>
• <point>Own shift planning in accordance with budget and operational needs</point>
• <point>Manage supplier invoices and returns</point>
• <point>Act as the direct point of contact with Supply Chain, Commercial, and other Bolt teams for store-related topics requiring quick responses</point>
• <point>Ensure operations continuity while owning one or two stores, with flexibility to work outside standard hours when needed (standard schedule 9–18h)</point>

 </bulletpoints>
</gh-responsibilities>

<gh-requirements>
  <title>About you:</title>
  <bulletpoints>

• <point>Availability to work across different stores according to business needs, including outside normal working hours and covering last-minute urgencies</point>
• <point>Previous relevant experience in operations management, supply chain/warehouse management, retail, business development, or a related industry</point>
• <point>Proven track record of achieving quality metrics and operational targets by improving operational processes and frameworks</point>
• <point>Strong analytical skills with the ability to interpret and present data to support decision-making</point>
• <point>Ownership mindset: proactive problem solver, organized, reliable, and able to handle stress well</point>
• <point>Communication and written skills in English, with the ability to work effectively with diverse stakeholders</point>

</bulletpoints>
  <text>
  Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
  </text>
</gh-requirements>

<gh-perks>
  <title>Why you’ll love it here:</title>
  <bulletpoints>

• <point>Play a direct role in shaping the future of mobility.</point>
• <point>Impact millions of customers and partners in 600+ cities across 50+ countries.</point>
• <point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point>
• <point>Accelerate your professional growth with unique career opportunities.</point>
• <point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point>
• <point>Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.</point>
• <point>Take care of your physical and mental health with our wellness perks.</point>
    </bulletpoints>

 <text>*Some perks may differ depending on your location and role.</text>
</gh-perks>