Posted:
12/10/2024, 11:31:47 PM
Location(s):
Delaware, United States ⋅ Wilmington, Delaware, United States
Experience Level(s):
Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Assists with most aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients. Supports less experienced account relationship managers with limited supervision. May serve as administrator for medium to large (as defined by business) and/or highly complex clients. Serves as point of contact for client regarding daily administration of payments and the processes involved. Maintains daily contact with clients to address general inquiries and/or facilitate client requests. Ensures proper administrative management for accounts under responsibility.
The position may provide guidance to less experienced personnel or other staff.
Combined minimum of 4 years’ higher education and/or work experience, including a minimum of 1 year relevant work experience with direct client contact
Strong focus on customer service and satisfaction
Strong verbal and written communication skills
Bachelor’s degree focused on Finance, Business, Economics or Accounting and a minimum of 1 year relevant work experience with direct client contact
CCTS (Certified Corporate Trust Specialist) certification if corporate trust focus
Experience with Total Cash system, payment processing and deal closings.
Strong skills in pertinent software applications, with ability to learn new applications
Experience working in a team environment
Strong interpersonal skills with ability to build significant level of trust with clients
Self-confident
Proven ability to work well with highly capable and successful individuals
Strong analytical ability
Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit
Experience contributing to positive working relationships and maintaining integrity and professionalism
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $23.04 - $38.40 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Website: https://mtb.com/
Headquarter Location: Buffalo, New York, United States
Employee Count: 10001+
Year Founded: 1856
Industries: Banking ⋅ Consulting ⋅ Credit ⋅ Financial Services ⋅ Insurance