FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Responsible for providing application development and support services

• Analyse relevant requirements to develop program logic for new applications and to modify logic for existing applications
• Code, test, debug, document and implement software applications
• Test and integrate application components
• Ensure that system improvements are successfully implemented
• Provide technical support to end user as required

Duties / Accountabilities

• Lead complex IT projects and ensure good quality of deliverables to fulfill business needs;
• Assist Senior IT Manager to monitor and provide regular updates to management on project progress and status of service requests;
• Keep abreast of new technologies and provide advice on appropriate IT solutions to internal users;
• Develop, enhance and review system workflow, functional specifications, system specifications, technical specifications and system manual;
• Gather business user requirements and prepare functional specifications;
• Ensure all projects and service requests are implemented with proper test results, sign-off and technical documentation in line with IT Standard/ Guidelines and with proper management control;
• Provide advice to internal users on subjects related to the use of Information Technology;
• Manage resources and provide coaching to team members on various matters, including but not limited to self-discipline, work commitment, team spirit and customer-oriented;
• Prepare project documentation, budget, cost & benefits analysis, system feasibility study and IT product/solution evaluation.

Competencies

• Excellent leadership skills with the ability of leading IT projects to cope with various system initiatives and support the Company’s growth and development;
• Customer-oriented and able to deliver quality IT solutions;
• Excellent relationship building, able to manage various business partners and vendors;
• Excellent organizational and time management skills;
• Good presentation and communication skills with the ability to work with all levels;
• Able to work independently and under pressure to meet tight timeline;
• Strong analytical and problem-solving skills with the ability to integrate and make recommendations on various complex IT / business solutions;
• Vendor management skills;

• Good understanding of IT System Development Life Cycle and project management methodologies by using waterfall and/or agile approach. Experience on DesOps / CI / CD is a plus

• Good command of spoken and written English and Chinese.

Education/Work Experience

• University degree in Computer Science or equivalent;
• Minimum 10 years’ relevant experience in insurance industry a must
• Experience in implementing core insurance applications will be an added advantage;
• Good knowledge in AS/400 RPG, COBOL, CL programming and Policy/400;
• Experience in leading Project Office an advantage;
• Experience in relational databases and application development;
• Hands-on work experience in project management, business analysis and system development.
• Familiar with various IT platforms, including multi-tiers system architecture, Agile development approach and IT System Development Life Cycle (SDLC).

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.