Position Summary...

Walmart Connect is seeking an experienced Account Manager to build successful client-advertiser relationship through an understanding of the client’s business, expectation management and ensuring campaign strategies and tactics deliver on the clients’ needs. The successful candidate will be comfortable bridging Walmart Connect’s omni-channel portfolio of tactics to deliver a comprehensive media strategy clients.

In this role, you will be responsible for a key retail category within a growing and developing team of Account Managers. The Account Manager will promote a culture of continuous improvement and cross-functional collaboration. This role requires excellent communication skills, problem-solving abilities, and a deep understanding of both advertiser and shopper needs to deliver an exceptional customer experience.
The position may also involve developing strategies to optimize sales operations, improve productivity, and enhance revenue generation. Collaboration with product management, development teams, and other cross-functional teams is essential to deploy advertising solutions and ensure effective campaign execution.

Additionally, the role includes creating and managing business intelligence dashboards to provide insights and guide decision-making. The Manager, Ad Partnership Management will monitor campaign performance, create reports, and provide actionable recommendations to improve revenue performance.

What you'll do...

Account Manager - Walmart Connect (Contract)

• Manage advertiser campaigns and revenues for a select key category. Build strategic campaign recommendations based on deep understanding of brands business goals and marketing objectives

• Lead the campaign kick-offs, creative process, measurement workflow, and performance discussions with clients.  

• Provide technical guidance on campaign specifics and work through troubleshooting/conflict resolution.

• Partner closely with campaign management on campaign activation, trafficking & optimizations.

• Manage sales pipeline with Client Partner by entering all campaigns and campaign details throughout the sales process into CRM system accurately and timely through to ensuring billing occurs

• Collaborate with Ad Operations, Ad Sales, and Creative Ops teams ensuring high quality of campaign execution, working within team service level agreements

• Use analytics to build and present campaign reports and share actionable insights and recommendations to support advertiser’s strategy to drive incremental revenue.

Qualifications: 

• College or University diploma in Marketing or equivalent 

• 3+ years experience in Customer Success or Account Management in digital media  

• 3 + years experience managing clients and relationships

• Project Management experience 

• Broad knowledge of all media channels with digital focus 

• Familiarity with campaign evaluation metrics and media buying 

• Excellent written and verbal communication skills

• Working knowledge of analytics tools

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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