Position Highlights:

• Position: Medical Assistant
• Location: Chicago, IL
• Full Time
• Hours: Monday-Thursday, Rotating hours between 6:30am -6:00pm (8 hours shift), Friday 7:30am -4:00pm
• Travel required: Yes, Lakeview Clinic

What you will do:

The Medical Assistant will provide clinical functions and business office assistance in the clinics of healthcare providers by demonstrating a high level of competency and customer service. 

• Greets patients providing a high level of customer service and answers telephone referrals/inquiries.
• Prepares patients for the health care visit by directing and/or accompanying them to the examining room; provides exam gowns and drapes; helps to position patient for the examination and/or treatment; arranges exam room instruments, supplies, and equipment.
• Verifies patient information by interviewing patient; reviews and/or records medical history; takes vital signs; confirms purpose of visit or treatment.
• Supports patient care delivery by assisting the healthcare providers during examinations; prepares laboratory specimens; performs basic laboratory tests on the premises; disposes of contaminated supplies; sterilizes medical instruments; administers medications on the premises; authorizes drug refills as directed; telephones prescriptions to pharmacies; draws blood; prepares patients for x-rays; takes electrocardiograms; removes sutures; changes dressings; prepares for and assists with procedures as directed, specialty specific clinical duties as directed.
• Educates patients by providing medication and diet information and instructions; answers questions.
• Completes records by recording patient examination, treatment, and test results.
• Generates revenues by recording billing information of services rendered; completes insurance forms; responds to insurance and other third-party inquiries.
• Keeps supplies ready by inventorying stock; places orders; verifies receipt.
• Keeps equipment operating by following operating instructions; troubleshoots breakdowns; maintains supplies; performs preventive maintenance and calls for repairs as needed.
• Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complies with legal regulations.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Adheres to professional standards, policies and procedures, federal, state, and local requirements and Patient Centered Medical Home standards.
• Maintains current job knowledge by participating in educational opportunities
• Takes initiative and explores opportunities for accomplishing new and different tasks or projects
• May function as an EPIC super user

Other Functions

• Participates in maintaining an environment conducive to safety, patient comfort and privacy, as well as employee safety.
• Provide cross-coverage to other offices in the medical group as necessary.
• Observes established hospital/department policies and procedures, safety, environmental and infection control standards.
• Participates in quality improvement activities/projects
• Participates in department meetings, appropriate in-services, and educational opportunities.
• Clinical Skills, Creating a Safe, Effective Environment, Health Promotion and Maintenance, Hospital Environment, Procedural Skills, Documentation Skills, Verbal Communication, Inventory Control, Planning, Dependability, Medical Teamwork 

PATIENT CARE/AGE SPECIFIC RESPONSIBILITIES AND QUALIFICATIONS 

This position will need to recognize growth and development characteristic, needs and behaviors of early and middle adult patients who have sustained work related injury/illness and to understand the effect of disability and lost time at work on injured workers. The ability to identify a variety of issues which sometimes interfere with the recovery process.      

INTERNAL AND EXTERNAL CONTACTS

• Frequent contact with patients, visitors, employers, physicians, nurses and insurance companies 

ENVIRONMENT

·         Primary body position:  Sitting = 60%, Standing/Walking = 40%

·         Lifting requirements up to 50 lbs occasionally or frequently

·         Potential exposure to airborne diseases: 100% of the time

·         Potential risk of blood borne exposure: 100% of the time

·         Some travel outside the hospital is involved using own transportation: 5% 

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification and the specific functions of the individual occupying the position of

What you will need:

• High school diploma or equivalent required.
• Graduate of an accredited medical assistant training program preferred.
• Experience/Skills
  • Medical Assistant I:  Requires less than one year of related experience.
  • Previous experience working in a medical office preferred.
  • Must be able to perform needed clinical skills based on office specialty, including vital signs and other relevant skills.
  • Typing, computer entry, patient registration, charge entry and filing. Strong interpersonal and communication skills.
  • Performs services at offsite facility as assigned
  • Flexibility with work schedule or hours to meet clinic needs, including shift rotations 
• Certification or registration as a Medical Assistant with a nationally recognized accrediting body preferred.
• Current CPR certification with the American Heart Association or American Red Cross required. 

Benefits:

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.