At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Telesitter Technician

                        

Location

Port St Lucie

                    

Facility

CC Tradition Hospital

                     

Department

MMS Monitor Techs-Cleveland Clinic Martin Health

                      

Job Code

001258

                     

Shift

Days

                       

Schedule

6:00am-6:30pm

                       

Job Summary

                         

Job Details

Job Responsibilities:

• Demonstrates understanding and proficiency of the use of the telesitter software.
• Maintains visual observation at all times.  Verbally redirects patient over digital 2-way audio device that is in patient room.  Immediately escalates nursing personnel if patient requires assistance or when patient appears to pose a threat to themselves or others.
• Demonstrates the knowledge and skill necessary to provide the appropriate care to patient population based on individualized treatment plan as delegated by the RN.
• Participates in hand-off of pertinent information/behavior about assigned patients when arriving to monitoring area and upon completion of shift assignment.  Arranges break times and informs staff prior to leaving monitoring station for any reason so that relief may be provided to ensure constant patient observation.
• Provides patient with explanations as necessary, but does not counsel or provide opinions.
• Performs environmental/safety check as required.
• Collaborates with members of the health care team to promote the delivery of patient care and the overall functioning of the unit.
• Collaborates with personnel in nursing and supportive services in assuring a safe and clean patient environment.
• Demonstrates ability to empathize with patients suffering from physical or emotional difficulties.
• Demonstrates respect for individuals' cultural and social differences.
• Other duties as assigned.

Education:

• High school graduate or GED.

Certifications:

• None required.

Complexity of Work:

• Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment.

Work Experience:

• Completion of a hospital based patient companion training program or equivalent experience preferred.
• In lieu of experience, candidates may also be currently enrolled at an accredited school of nursing, with completion of a nursing fundamentals course or have completed hospital based NA/PC orientation or equivalent.
• Working knowledge of medical terminology, anatomy/physiology, computer and typing skills.
• Must have excellent interpersonal, written and oral communication skills.

Physical Requirements:

• Ability to work in a fast paced environment under moderate pressure, multi-task with accuracy to keep track of a large number of patients and requires long periods of sitting and watching a computer monitors.
• Visual acuity for observing telesitter monitor data.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities