A key role in assisting the sales team, the Service Sales Engineer generates service sales leads and develops new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios within the designated area(s) for Motion Service (MOSE) in İstanbul /Turkey. In this role, your solid sales and market knowledge will assist you in providing customers with efficient and effective solutions

The work model for the role is: {onsite}

Your role and responsibilities

• Establishes and maintains effective customer relationships to understand customer needs and provides a solution, promote customer understanding about entire service sales product portfolio,
• Charts out and monitors sales proposals, tenders and follows up proposal statistics. Prepares ABB’s Service offerings based on customer needs and ensures a positive customer experience throughout the sales process,
• Plans and performs the right number of weekly sales visits, reporting them on CRM,
• Performs regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls,
• Penetrates IB, promotes various upgrade, retrofit and value-added solutions to the benefit of the customer and ABB,
• Ensures appropriate technical and financial aspects of offers, including prices and trading conditions. Communicates details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions),
• Acts as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).
• Identifies and initiates the development of new market opportunities in the designated market and ensures know-how sharing and cross-collaboration
   

• Graduated from Electrical, Electrical and Electronics, Control Engineering. 
• Experienced professional with knowledge of sales and customer service best practices, 
• Product and market knowledge of Motion systems (Drives & Motors), 
• Fluent in English, Turkish language, 
• Teamwork and customer-oriented profile with effective communication skills,
• Willing to travel frequently for customer visit and presentations