Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Purpose

The Programme Manager will form part of the EU PMO team and will actively support the rollout of solutions to the UK & Ireland business (plus other European countries if required) in partnership with the business unit and its supporting teams.

Essential Duties

This role will be responsible for both the planning, execution and management of strategic / complex business initiatives e.g. product roll-outs; capability enhancements etc., predominantly in the Partnership vertical. Responsibilities include:

● Develop programme plan incorporating milestones and dependencies from cross functional project teams

● Develop and rollout governance framework for the program

● Develop and rollout financial management (budget) framework and resource allocation

● Develop framework for the management of risks and issues

● Complete thorough stakeholder analysis and communication plan

● Project/Programme Management

○ Deliver to timelines, quality level, budget, while addressing issues and risks.

○ Use KPIs to demonstrate progress and ensure that projects are realising benefits. You will be responsible for the budget, benefits realisation, and change control of your projects.

○ Create, socialise and sign off business cases with executive stakeholders. Accountable to manage significant cost and benefits targets.

○ Provide status reporting regarding project milestones,success criteria results, metrics, deliverables, dependencies, risks and issues, communicating across leadership and to various audiences, including project team, sponsors and key stakeholders.

Required Qualifications

The successful candidate must demonstrate high energy, commitment and drive. A true team orientation is a must.

● Bachelor’s degree from college or university

● 8+ years of project management experience.

● 8+ years of experience working with business stakeholders within a cross-functional matrix environment.

● MBA preferred but not required.

● Consulting experience preferred but not required.

● Demonstrate decisiveness in resolving business problems, making decisions or driving the decision making process and identifying priorities.

● PMP or similar preferred

● Experience in the software development lifecycle, including Agile and Waterfall methodologies preferable

Competencies

The successful candidate will have (and be able to demonstrate) the following competencies and characteristics:

● Self-motivated with a proven track record of delivering success while operating within a team environment.

● Planning & Delivery:

○ Experience of successfully delivering on large and complex projects in a fast paced business environment to tangible business goals.

○ Ability to oversee multiple projects and initiatives concurrently.

○ Extensive experience of using and adapting project management methodologies.

● Change Management:

○ Ability to drive change at all levels of the organisation.

● Comms & Rel. Mgmt:

○ Proven stakeholder management skills.

○ Strong communication and presentation skills.

○ Ability to build relationships across the organisation at different levels, lead communications with large groups and manage senior stakeholders within and outside of the organisation.

● Leadership:

○ Ability to get people to buy into and deliver on change.

○ Proven ability to complete analysis that drives business decisions.

○ Drive ownership and accountability within the project team.

○ Advocate for team vision, mission and objectives.

● Tech Expertise:

○ Strong experience of technology and tools to support programme & project management.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].