Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

As an HR Background Investigation Program Lead, you will report to the Senior Manager of HR Shared Services, Employment Authorization and Onboarding.  In this role, you will work within the HR Shared Services organization and will oversee pre-employment and incumbent background investigation programs, including criminal background screening, drug testing, onboarding, and I-9 programs.  This role will allow you to manage relationships with third party providers to ensure proper screening procedures, manage and resolve escalations, proactively identify areas of opportunity, and implement program improvements, and manage internal reporting and compliance audits. 

You will accomplish this by:

• Manage third background screening and I-9 vendors by providing escalation support and guidance with the processing of background investigations and drug tests while ensuring compliance with regulatory standards

• Design training documentation in support of process or system changes and deliver to all stakeholders

• Plan and conduct end to end thorough data analysis including interpretation of trends, gaps, data gathering and validation, and presentation of findings

• Provide consultation to stakeholders to reinforce compliant practices

• Building partnerships: This position will work closely with other HR Shared Services teams, applicable vendors, and internal stakeholders to deliver the required services, controls, and delivery experience

• Manage applicable processes to ensure full functional Compliance and Audit activities

• Identify areas of opportunity through organizational assessments, suggest and at times implement appropriate changes in programs or processes

• Create and generate standard ad-hoc reports for a variety of HR related data and management analysis

• Partner with Management and Legal/Compliance teams to ensure ongoing compliance with federal, state, and company mandates/policies

Required Qualifications

• 3-5+ years of experience in the field of Human Resources

• 1-2+ years of experience in project management

• Excellent analytical skills and the ability to interpret, research, and communicate complex issues

• Commitment to and demonstrated skill in providing excellent customer service

• Proficient MS Office skills with advanced Excel skills

• Ability to work independently and as a part of a team

• Ability to maintain confidentiality and work with shifting priorities

• Flexibility and professional demeanor

• Strong attention to detail and follow through

• Astute understanding of data analytics to maintain and evolve our data integrity / audit / compliance reports to validate end user utilization and audit requirements

Preferred Qualifications

• Experience with high volume background and/or drug screening vendor, as well as Workday a plus

• Experience with high volume I-9 vendor

• Experience with Workday reporting a plus

• Capabilities and experience in Change Management a plus

Education

Bachelor’s Degree required; equivalent work experience may substitute.

Pay Range

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 10/25/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.