Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Data Center Networking Technologies Operations
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve technical challenges, ensuring the seamless operation of essential applications and systems. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and services, all while maintaining a focus on delivering high-quality support to end-users and stakeholders. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. •Hands on experience in troubleshooting problems solving skills in Load Balancer, DDI LB, windows DHCP& DNS infrastructure, OpenDNS. •IP management , IPAM NST, IPAM TCP Wave, IPAM Nautobot •DNS and DHCP management. •Good understanding of F5 LTM / GTM management •Good understanding of DigiCert management and certificate management for F5 and Knowledge on CSC. •Understanding on the ITIL process and good understanding on Incident, change, Problem management. •Azure cloud network support for DNS Professional & Technical Skills: - Must To Have Skills: Proficiency in Data Center Networking Technologies Operations F5, DDI, DHCP, DNS, IPAM - Strong understanding of network protocols and architectures. - Experience with troubleshooting network connectivity issues. - Familiarity with network monitoring tools and techniques. - Ability to implement and manage network security measures. Additional Information: - The candidate should have minimum 5 years of experience in Data Center Networking Technologies Operations. - This position is based at our Bengaluru office. - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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