Project Role : Security Architect
Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations.
Must have skills : Zscaler Architecture
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
The L4 Lead is a T-shaped professional who combines deep technical expertise with business acumen. You will own the Zscaler service end-to-end, managing both the technology roadmap and the team that supports it. You are responsible for the service's ROI and its alignment with the organization's Zero Trust strategy.

Roles & Responsibilities:
Thought Leadership: Define the multi-year roadmap for SASE (Secure Access Service Edge). Evaluate new features (e.g., ZIA Posture, Deception, or Risk360) and lead Proof of Concepts (PoCs).
Service Delivery: Act as the primary point of contact for the Business. Define SLAs/OLAs, manage the operational budget, and handle high-priority executive escalations.
Team & People Management: Manage a team of L1/L2/L3 engineers. Handle hiring, performance reviews, and mentorship. Create a training matrix to ensure the team stays certified.
Vendor Management: Work closely with Zscaler Account Teams and TAMs (Technical Account Managers). Lead Quarterly Business Reviews (QBRs) and influence the product roadmap based on company needs.
Governance & Compliance: Ensure the Zscaler environment meets global compliance standards (ISO 27001, SOC2, GDPR). Oversee the Change Advisory Board (CAB) for all major security changes.

Professional & Technical Skills:
Architecture: Proven ability to design Zero Trust architectures for complex, global enterprises (50k+ users).
Strategic Reporting: Ability to use Zscaler Insights and ZDX data to create Executive Dashboards that show risk reduction and user experience trends.
Crisis Management: Ability to lead technical task forces during major security incidents or outages.

Additional Information:
8 -12 years in IT Security, with 3+ years in a Lead or Managerial capacity.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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