Job Description: Lead Software Engineer

This job requires the employee to be fully on-site

About This Team:

ZTNA clients team takes care of the client projects for all platforms as part of Citrix Gateway product. It is widely used by various enterprise customers for securely accessing their enterprise resources remotely. It has ~10+ million monthly active users.

Team is self-motivated, and owns the product with full sense of responsibility and customer empathy.

This requirement is specifically for Windows VPN/ZTNA client team which supports both on-premise and Cloud/Zero Trust Network Access solution.

Job Description/Responsibilities:

We are looking for 8+ years of experienced software engineer assigned to design, develop, troubleshoot and debug complex software applications, resolving issues in innovative and practical ways. Involved with planning and prioritization of design and development activities to resolve a wide range of customer pain points. Ability to multitask; works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Interacts with senior internal and external personnel. Takes initiative to plan and execute own work assignments. Often acts as a Tech Lead on complex projects and may be a sub-group Lead.

Essential Duties / Responsibilities

• Analyses requirements and writes software requirement and design specifications for the organization’s complex projects.
• Analyses, evaluates, and plans methods of approach to solve problems central to an assigned research or programming project. 
• Acts as engineering tools expert and can propose new ones.
• Prepares and gives formal presentations/reviews in areas of specialization to management and customers. 
• Coordinates the technical design activity with others in department to ensure consistent and integrated approaches across projects.
• Provides input to and generates documentation for new or existing projects as well as reusable code. 
• Works on issues that impact design success of address future concepts, products and technologies.
• Identifies technical opportunities and recommends programs to management in such areas as product development, reliability, and performance improvements. 
• Leads continuous quality improvement in meeting internal and external customer requirements.
• Partners with management and engineers in early stages of multiple project definitions and roadmap.
• Overall technical expert that trains and mentors others.
• Innovates, and coaches others to design and implement forward looking solutions.
• Exercises wide latitude in determining objectives and approaches to critical assignments.

Required Experience/Skills

As a Lead software engineer, you will have an opportunity to collaborate with the brightest engineering minds and work on cutting-edge technology in the area of SSL VPN, ZTNA, Security. It is expected to have,

• Excellent C, C++ programming skills on Windows Platform
• Good to have experience in Python programming
• Strong exposure to Network Programming, with competencies in VPNs, ZTNA, AAA, and Security technologies
• Strong exposure to Network filtering drivers like NDIS, WFP etc.
• Strong exposure in L4 to L7 network protocols, importantly TCP, UDP, IP, DNS, HTTP
• Strong hands on experience in various tools like WinDbg, Wireshark, Fiddler etc.
• Strong hold on Algorithms and Data Structures
• Strong in Windows OS concepts, internals and systems programming
• Ability to build products for the best performance, scalability and future expansion in enterprise and cloud environments.

• Expertise in Security aspect
   

Competencies/Requirements

• Experience in having designed, developed and shipped a product from scratch.
• Experience in working with Product Marketing and Customer to distil requirements and arrive at design/implementation
• Ability to adhere to a disciplined work schedule; ability to follow directions; ability to understand and follow posted work rules and procedures; ability to accept constructive criticism;
• Excellent verbal and written communication skills.
• Teamwork - works in concert with others toward shared goals, exhibits cooperativeness; participates in and supports effective conflict resolution, able to communicate and collaborate with remote peers in the US and other locations.
• Communication - ensures that communications channels are open and that information and ideas are flowing in all appropriate directions; listens, asks for and uses input.
• Excellence Orientation - Strives to be the best that one can be and maximizes one's own potential in helping the team and organization succeed; exhibits resilience; persistence, tenacity and a continuous improvement mindset. Self-driven.
• Accountability - Holds self-accountable for keeping commitments and delivering the best possible performance; attention to detail; gets involved and participates through resolution.
• Authenticity - show a genuine, accessible and caring side that builds trust, mutual support and credibility; listens, exhibits humility and gauges approachability of others; maintains composure; is able to be respectful and straightforward with others.
• Innovation - participates in and supports an environment that is conducive to innovation and new ways of doing things; exhibits curiosity and open mindedness; suggests new ideas.

Education

• BE, BTech, MS degree in Computer Science or a related field is required

About Us:

Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done — from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks.  Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.

Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.

If you need a reasonable accommodation due to a disability during any part of the application process,  please contact us at (800) 424-8749 or email us at [email protected] for assistance.