Posted:
8/5/2024, 5:00:00 PM
Location(s):
California, United States ⋅ San Diego, California, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Workplace Type:
On-site
San Diego Gulls aims to provide a great experience for employees and guests alike! Join the team and become part of an industry-leading sports and entertainment organization.
Once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!
Thanks for your interest in working on our team!
Job Title:
Merchandise Associate, SDGPay Details:
The starting hourly rate for this position is $20.00 per hour.The Merchandise Associate position resides in a fast-paced sports/event driven retail environment which strives to provide the highest customer service standards. Merchandise Associates utilize resources effectively to manage workload and provide quality services to customers and ensure each customer receives outstanding service. This position is a part-time, non-exempt position within the Merchandise / Marketing department.
Responsibilities
Greet and acknowledge guests in a timely manner
Maintain solid product knowledge and assist guests’ inquiries regarding merchandise
Efficiently setup merchandise stands and displays before the game and dismantle and pack everything up after the event
Assist customers with product selection, answer questions, and provide exceptional service to ensure a positive experience
Operate the POS system, process transactions, and capture customer information
Maintain a thorough understanding of policies and procedures to assist customers effectively
Work closely with other Team Members to ensure a smooth setup, efficient operations during the game, and a seamless breakdown process
Assist with inventory management and ensure all items are organized and properly displayed
Perform other duties as assigned
Skills
Must be 18 years of age or older
Excellent communications skills, both written and verbal
Experience using Shopify POS a plus
Excellent customer service skills
Problem-solving and solid organizational skills with the ability to handle multiple projects at one time
Effective time management
Capable of maintaining high levels of productivity and performance over extended periods
Able to work a flexible schedule including nights, weekends, and holidays
Knowledge, Skills and Experience
Education - High School Diploma or Equivalent
Experience Required - 0-1 Year
This position is on-site.
Website: https://sandiegogulls.com/
Headquarter Location: San Diego, California, United States
Employee Count: 11-50
Year Founded: 2015
IPO Status: Private
Industries: Sports