Skill required: Retirement Solutions - Client Project Management
Designation: Insurance Operations Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Tower: UK Pension- Client Administration Level: CL11
What are we looking for? • Graduate in any stream. • Experience in the UK Pension domain (mandatory) • Open to flexible shifts based on business requirements. • Good verbal & written communication skills • Good typing skills and attention to detail. • Good time management skills. Ability to work independently • Up to 5 years of experience in UK Pension domain – Client Administration (Mandatory). • Must have experience in SIPP (Self-Invested Personal Pension) Support, Client Project Management, Sales Support and Private Funds, Adviser Servicing, Client Relations. • Knowledge of MS Office Tools.
Roles and Responsibilities: • Processing UK Pension Client Administration tasks. • Handling Client Administration tasks include SIPP (Self-Invested Personal Pension) Support, Client Management, Sales Support and Private Funds, Adviser Servicing, Client Relations. • Handling adviser charges, calls, company updates, and adviser changes on client records. • Managing investor updates, info requests, beneficiary records, portal queries, plan illustrations, settlements, and advisor changes. • Managing client updates, mailings, legal notices, GDPR tasks, and document management. • Driving operational reporting, regulatory submissions, data analysis, process governance, and Consumer Duty communications oversight. • Supporting advisor onboarding, portal access, pre-sale queries, and streamlined adviser charge management. • Delivering Ops reporting, tool development, process governance, business analysis, intranet management, and regulatory reporting. • Reviewing the client administration request, processing the request and requesting additional information/documents if needed. • Coordinate with internal/external stakeholders to complete the business administration request. • Complies with all regulatory requirements, procedures, and Federal/State/Local regulations. • Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time. • Provide query support and training/refresher to team members. • Review the job aids/process guides to ensure it is updated with all the processing information. • Ensure effective update dissemination and maintain update tracker/log. • Ensure Quality Control standards that have been set are adhered to. • Completing assigned responsibilities and projects within timelines apart from managing daily BAU.

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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