About us
At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.
Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, Stamps.com, ShipEngine, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.
Our values
About the role
This is a unique role that interacts with almost every brand and division in the Company. We hope to add on a team member that shares a passion for travel and interest in accounting/finance. Team members wear ‘many hats’ and collaboration is a key factor. The employee in this position must be able to work independently, have excellent communication skills and be comfortable with Excel spreadsheets. This department has an important role in the upkeep of all travel and business/entertainment costs; as such, attention to detail and double checking work is paramount.
This position is hybrid (3 days per week in office) and is located in Austin, Texas.
About the team
We are a small but efficient team that assists the global staff at Auctane with expenses and travel. We take pride in servicing our team members with requests from booking travel to assisting with itinerary changes to handling travel mishaps. We also are also instrumental to the accounting team through our ownership of Concur and day-to-day maintenance of the corporate card program.
What will you be doing?
- Functioning as ‘Help desk’/customer service for all Concur and credit card issues/ fraud problems with focus on follow-through and resolution
- Auditing all expenses processed via Concur including receipt reconciliation, correct coding, and company compliance (i.e. Concur Admin Processor)
- Assisting with all international travel bookings by coordinating the purchase of flights and hotel reservations with TravelStore
- Setting up and maintaining GrubHub, Deliveroo and GrubHub group meal credits (i.e. amounts, dates/times, business purposes) and ensuring manager approvals.
- Other duties may also be assigned
What are we looking for?
- Bachelor’s degree preferred.
- Excellent verbal and written communication skills.
- Ability to demonstrate critical thinking.
What will make you stand out?
- Associate degree and/or two plus years of applicable experience
- You might not have the knowledge or experience with Travel and Expenses, but you are eager to learn and help.
- Critical thinking and problem-solving skills with the ability to apply regulations to a variety of situations.
- You are not afraid to tackle new challenges/projects and can organize your duties/tasks.
- You have excellent communication skills and can work with all levels of staff from C-Suite to administrative.
- Asking questions and learning new skills is accepted as growth and development.
- Handling confidential information in a professional manner.
The Tech
- Concur (Travel and Expense Management)
- Corporate Card Program (i.e. familiarity with Bank of America, JP Morgan, AmEx, etc.)
- MS Office Suite/Google Docs
What do we offer?
- 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
- 🛬Take the reins of your time off with our Flex Time Off policy – because work-life balance should always be in your hands!
- 🌅 We offer 12 paid holidays for all of our US employees!
- 💰401k employer matching program – because your future deserves a friendly boost!
- ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
- 🏟️ Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.
- 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…).
- 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
- 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans.
- 🏋🏾♀️Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
- 🧠Employee Assistance Program. We offer up to 8 free mental health sessions.
- 💪🏽We offer gym discounts to help you stay fit and healthy!
- 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
- 🔗 Employee Referral Program! We reward employees helping us find top talent!
- 💜 An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.
Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)
- Sit for prolonged periods of time
- Utilize wrist and hands for a prolonged period of time
- Walk short distances
- Stand for short periods
- Speaking and conversing with others
- Lift up to 25lbs without assistance up to chest height
Equal Opportunity Employer/Veterans/Disabled
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