Technology Director

San José, Costa Rica 

 

As the Technology Director, you are a visionary technical leader who oversees platform development and guides technical evolution. You lead Tech Leads, Frontend/Backend Developers, QA, DevOps, and Content Authors. You are responsible for enterprise architecture, technical standards, team development, and business growth. 

 

You will: 

• Lead the platform development team in implementing technical architecture, standards, and best practices 
• Oversee enterprise platform technologies including AEM, microservices, APIs, React, and cloud infrastructure 
• Establish and maintain technical standards, processes, and documentation 
• Build strong distributed teams and foster effective collaboration across locations 
• Hire, mentor, evaluate, and develop high-performing team members 
• Serve as in-house expert on platform technologies and mentor others 
• Manage technical relationships with internal and external stakeholders 
• Contribute to business development through technical consulting and requirements gathering 
• Own delivery and development quality standards 

  

You have: 

Leadership & Soft Skills 

• 5+ years of professional experience delivering enterprise web solutions 
• 3+ years proven technical leadership on CMS-backed web projects 
• Demonstrated ability to lead and mentor high-performing distributed teams 
• Excellent verbal and written communication skills; ability to explain technical concepts to non-technical stakeholders 
• Strong organizational and team management skills with strategic business thinking 
• Empathetic leader who identifies, develops, and recognizes high performers 
• Excellent problem-solving and critical thinking abilities 
• Ability to work effectively in multi-disciplinary environments (creative, analytics, delivery teams) 
• Passion for technology innovation and staying current with industry trends 
• Proven success leading web/platform development teams through high-pressure, timeline-driven projects, consistently delivering quality solutions that meet or exceed client expectations. 

 

Technical Skills – Required 

• Expertise in enterprise platform development using Java and Spring Framework 
• Strong understanding of microservices architecture, RESTful APIs, and backend design patterns 
• Proficiency with Git and build automation tools (Maven, Jenkins) 
• Knowledge of database design, SQL, and data management concepts 
• Good understanding of frontend technologies (React, HTML5, CSS3, JavaScript) to lead cross-functional teams 
• Experience with enterprise CMS platforms, preferably AEM 
• Familiarity with Jira and Confluence for project management and collaboration 
• Knowledge of cross-browser compatibility, accessibility, SEO best practices, and web standards 
• Experience with responsive web design and mobile-first development 

 

Technical Skills – Desirable 

• DevOps practices, CI/CD pipelines, and cloud infrastructure (AWS, Azure, or similar) 
• Experience with headful and headless AEM implementations 
• GraphQL and modern API technologies 
• Application security best practices and compliance requirements 

 

Education & Qualifications 

• BS in Computer Science or related technical discipline; or equivalent professional experience 
• English proficiency (B2+ level in reading, writing, and conversation) 
• Industry certifications in platform technologies (AEM, AWS, Azure) are a plus 

 

What We Offer:   

• Global maternity and parental leave   
• Work-life balance  
• Competitive benefits packages   
• Vacation, compassionate leave, wellness days, and flex days   
• Access to online services for families and new parents  
• Diversity and Inclusion Board with 13 affinity groups   
• Internal learning and development programs   
• Asociación Solidarista - You can join voluntarily 

 

“The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible!  Our new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.  The ask stems from our want to:  

   

Strengthen opportunity for continuous learning  

Improve collaboration and team relationships.  

Increase employee engagement  

   

We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.”