Director, Retention

Posted:
9/6/2024, 3:03:58 PM

Location(s):
Los Angeles, California, United States ⋅ California, United States

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Hybrid

Dolls Kill is a global fashion brand that empowers everyone to celebrate their individuality. We currently have over 10 million social media followers including some of the most influential personalities in music, art, pop culture and fashion. We’re also backed by strong consumer-focused investors who share in our vision of building one of the world’s next great consumer brands.
 
Our team is growing quickly and we are hiring across many functions. We are looking for team members who are equally passionate about what we do and excited about joining the Dolls Kill crew.


About the Role:

We are seeking an experienced Director of Retention with a strong data-driven approach to join our team. The ideal candidate will spearhead strategies aimed at improving customer retention, loyalty, and fostering revenue growth. As the Director of Retention, you'll be pivotal in driving customer engagement and creating personalized initiatives to ensure Dolls Kill maintains a prominent position in the minds of our global audience.
Benefits:
 
● Comprehensive benefit package including medical, dental, vision, life insurance and other volunteer coverages | 401(k) Plan
●   Time Off - Flex PTO Plan
●  Up to 40% Employee discount
●  Parking Allotment and Commuter Plans

Dolls Kill

Website: http://www.dollskill.com/

Headquarter Location: San Francisco, California, United States

Employee Count: 101-250

Year Founded: 2012

IPO Status: Private

Last Funding Type: Series B

Industries: E-Commerce ⋅ Fashion ⋅ Lifestyle