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Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Who We Are

TCGplayer, now a part of eBay, promotes and drives growth of our products and services by connecting a global community of millions of buyers with tens of thousands of retailers in a $25B global collectible hobby market. We relentlessly improve the exchange of things and thoughts that fuel passions, providing the most compelling destination and tools for collectible card game enthusiasts, sellers, and publishers in the U.S. Now we’re expanding our innovative products and services to the global $25B collectible hobby market.

Our team prides itself on a culture that fosters camaraderie, embraces diversity, and exudes passion. We are one of New York State’s 50 best employers and Fortune.com’s top 100 companies for women in the U.S!

Who You Are

The Strategic Merchandising Manager will play a pivotal role in shaping the strategic direction and execution of inventory management and merchandising initiatives. Responsible for supervising $6 million in inventory, this position is crucial for driving our inventory strategy at TCGplayer, working closely with the CFO to align objectives and ensure impactful results.

Key responsibilities include setting and achieving strategic targets within the Sell Your Product (SYP) and Direct Programs, taking into account historical usage and forecast volatility.

The Impact You Will Make Here 

• Define and set strategic inventory targets in collaboration with Sales and Operations Planning (SYP) and Direct Programs, considering historical usage, forecast volatility, and associated financial risk and liability.

• Conduct scenario analysis to evaluate the inventory impact of component shortages, demand fluctuations, and other variables affecting the Supply Plan of Record.

• Establish and monitor key performance indicators (KPIs) and metrics to ensure effective inventory management.

• Collaborate with systems engineering teams to develop an automation roadmap to support the increasing scale and complexity of inventory management processes.

• Identify and address inventory management issues, resolve operational gaps, and investigate and rectify inconsistencies.

• Plan and implement merchandising strategies to optimize product assortments animproveze sales and profitability.

• Analyze market trends, customer preferences, and sales data to inform product selection, pricing, and inventory management decisions.

• Develop and manage merchandising budgets, ensuring effective resource allocation to drive sales and achieve financial targets.

• Coordinate with operations to maintain optimal inventory levels.

• Provide leadership and direction to the Leadership and  merchandising team, fostering a collaborative and performance-driven work environment.

• Collaborate with cross-functional teams to align merchandising strategies with overall business objectives.

• Collaborate with Cross Functional teams to gather and analyze business requirements for WMS Enhancements and modifications.

  • Configure and maintain the Inventory Management System to meet the company's operation requirement

What You Bring to the Team

• Bachelor’s degree in Business, Supply Chain Management, Merchandising, or a related field, or equivalent experience.

• At least 5 years of experience in program or inventory management, merchandising, or a similar field, with a proven track record in strategic leadership

• Strong analytical skills with the ability to analyze market trends, customer preferences, and sales data to make informed decisions.

• Experience with automation and systems engineering processes, including developing automation roadmaps and implementing IMS/WMS enhancements.

  • Warehouse Management System (WMS): Advanced knowledge of WMS software, including configuration, enhancement, and troubleshooting capabilities.

  • Enterprise Resource Planning (ERP) Systems: Proficiency with ERP systems such as SAP, Oracle, or equivalent for seamless inventory and merchandising integration.

  • Business Intelligence (BI) Tools: Familiarity with BI tools like Tableau, Power BI, or similar for analyzing market trends, sales data, and customer preferences.

  • Automation Tools: Experience with automation software and tools that enhance inventory management and merchandising processes.

  • Project Management Software: Proficiency in project management tools such as Microsoft Project, Asana, or Trello to lead and track multiple initiatives.

  • Collaboration Tools: Proficiency in collaboration software like Microsoft Teams, Slack, or similar to facilitate cross-functional team communication and coordination.

  • Analytical Software: Experience with analytical tools and software for scenario analysis, KPI tracking, and financial risk assessment.

  • E-commerce Platforms: Familiarity with e-commerce platforms and their inventory management modules to optimize online merchandising strategies.

• Excellent project management skills, with the ability to manage multiple initiatives and priorities in a fast-paced environment.

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and provide leadership and direction to the merchandising team.

• Proven problem-solving abilities, with a track record of identifying and resolving operational gaps and inconsistencies.

• Proficiency in inventory management systems and software, with a strong understanding of KPIs and metrics for inventory management.

• Ability to thrive in a dynamic, fast-paced environment, demonstrating adaptability and resilience.

$75,000 - $115,000 annually

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the TCGplayer Careers website or apply for a job with TCGplayer.

TCGplayer, a subsidiary company of eBay, is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].  We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.

Jobs posted with location as "Remote - United States (Excludes HI, NM)" excludes residents of Hawaii and New Mexico.

 

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