Posted:
2/15/2026, 1:42:00 PM
Location(s):
Indiana, United States
Experience Level(s):
Senior
Field(s):
QA & Testing
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Job Description:
Job Summary
The Lead Software Quality Engineer establishes plans and objectives for the Quality Assurance (QA) team, leads and develops staff, and ensures resources are effectively utilized for meeting business goals. He/She drives team results, including quality of work, timeliness, and budgetary goals. This position serves as a technical resource and provides expertise in key UPS business functions and supporting technologies. He/She collaborates with management to plan, coordinate, schedule, and manage QA resources. This position leads the improvement of work procedures and processes. He/She monitors project budget, timelines, and resource allocation (e.g., team members, contractors, vendors, etc.). The Lead Software Quality Engineer interacts with staff, customers, Information Services (I.S.) management, internal and external networks, QA professionals, and vendors to ensure effective integration between different functions, units, and teams. He/She contributes to initial project design phases, provides testing expertise, and develops test plans and strategies for projects. This position leads testing and development staff within the testing organization.
Role Summary :
The Automation Test Lead role is a senior technical role within the team. With a keen interest in technology, innovation and collaboration they keep their knowledge current, continuously seeking to design, build and deliver better than yesterday.
Lead Engineers seek to create industry-leading solutions in a way that moves the products forward. They are keen to explore how advances in technology might support on-going continuous improvement and provide input to the department strategies, practices, toolkits and processes.
Responsibilities:
- Ensure you adhere and supporting your Squad in adhering to the over-arching Software Development Lifecycle and Agile TOM aligned to your Home
- Develop and maintain software development processes, standards, and best practices to ensure consistent delivery of high-quality software products
- Promote engineering excellence and quality through appropriate use of analysis tools, control gates and peer reviews by inculcating news ways of thinking to improve design, productivity, and quality
- Mentor and guide all engineers within your home and assist with technical challenges as needed
- Show a sense of ownership & pride within your squad and the wider home to deliver high quality work and Institute a self-directed and high-performance culture in the team
- Involve yourself in the development of a strong talent pipeline throughout your wider home by helping the Manger Engineer in hiring, internal movements, succession planning, talent reviews etc.
- Take an interest in and where possible show advocacy for the reduction in technical debt across the estate and mission, supporting the Manager Engineer and Product to priorities the reduction of technical debt appropriately
- Show an interest in articulating the technical roadmap, the overall vitality of the product, architecture overview documentation and the validation of our platforms in the product pipeline
- Select appropriate testing approach, including manual and automated testing.
- Develop and execute test plans and test cases. Implements scalable and reliable automated tests and frameworks.
- Collaborate across parties involved in product, systems or service design and development to enable comprehensive test coverage. Identifies improvements in requirements, design or specification processes to increase the effectiveness and efficiency of testing.
- Analyse and report on test activities, results, issues and risks, including the work of others.
Technical Experience at Advanced Level :
- QA Methodologies
- Requirement Analysis
- Test planning, design and execution
- Test Data Management (best practice, data privacy, information security, data migration )
- Defect Analysis & Management
- Test Automation (functional and non-functional)
- Data access / Database Query
- Integration and System testing using unit and BDD frameworks
- UI web test automation patterns and practices
- Object oriented design and programming
- Web services (SOAP, REST)
- Git
- SQL and SQL Server Management Studio
- XML, XSL, XQuery, XPath
- HTML, CSS
- jUnit/TestNG
- Gherkin syntax and Cucubmer/Specflow
- Selenium and Playwright
- FluentAssertions, SoftAssertions
- WCF, Web services, RestAssured, RestSharp
- Postman
- Java and InteliJ IDEA IDE
- Maven
- Jenkins
Qualifications:
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Website: https://www.ups.com/
Headquarter Location: Atlanta, Georgia, United States
Employee Count: 10001+
Year Founded: 1907
IPO Status: Private
Industries: Delivery ⋅ Freight Service ⋅ Logistics ⋅ Transportation