Responsibilities:

Payer Portal Monitoring and Maintenance:

• Regularly monitor insurance payer portals to ensure accessibility and functionality.

• Troubleshoot and resolve any issues related to the portal, including login problems, claim submission errors, or downtime.

• Coordinate with IT teams or payer representatives to resolve technical issues or platform malfunctions.

• Creating new insurance portal logins- for claim status, EOBs, enrollement etc

Requriement

Graduate

Basic RCM knowledge

AR experience

Skills:

• Strong understanding of healthcare insurance plans (Medicare, Medicaid, Commercial payers).

• Proficient with payer portals (such as Availity, NaviNet, Trizetto, etc.)..

• Attention to detail with the ability to manage multiple claims and prioritize tasks effectively.

• Excellent written and verbal communication skills.

• Ability to troubleshoot and resolve issues related to claims submission or portal functionality.