Release Manager Operations

Posted:
12/2/2024, 3:27:13 AM

Location(s):
South Holland, Netherlands ⋅ Leiden, South Holland, Netherlands

Experience Level(s):
Senior

Field(s):
IT & Security

About the Role

In line with Division objectives and under instructions/controls of a technical lead or manager, to assist the technical support/administration of systems/databases/applications for internal or external customers ensuring integration with other projects.

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organization can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

Release Manager - Operations

Are you an ambitious professional eager to make a significant impact in the world of Information Technology?

Swift is seeking a Release Manager / Deployment Coordinator Operations in the Netherlands. This outstanding opportunity offers the chance to work with an elite team dedicated to flawless software releases that support the global financial community.

Job Summary:

As a Release Manager - Operations, you will lead all aspects of coordinating the deployment of software releases and updates in production environments. This role requires you to collaborate with cross-functional teams to guarantee the smooth execution of release processes including scheduling, deployment, monitoring, post-release support while rigorously adhering to operational requirements. Your mission will be to ensure minimal disruption and maximum reliability for all software deliveries.

Key Responsibilities:

  • Operational Planning and Coordination:

    • Develop and handle release schedules in collaboration with development, QA, and IT operations teams.

    • Coordinate release activities across multiple teams to ensure that operational requirements are met.

    • Prepare and review release packages, ensuring all components are ready for deployment.

  • Deployment Management:

    • Handle the deployment of software releases to production and pre-production environments.

    • Coordinate the execution of deployment plans, including rollback procedures in case of failures.

    • Ensure all deployment activities are detailed and adhere to operational standards.

  • Environment Management:

    • Ensure that all production and pre-production environments are accurately configured and ready for releases.

    • Manage environment availability and access in coordination with IT operations.

  • Risk Management and Compliance:

    • Identify operational risks associated with releases and work with teams to mitigate these risks.

    •  Ensure that all release activities align with internal policies, external regulations, and security standards.

  • Continuous Improvement:

    • Assess and improve operational release processes, incorporating automation and standard methodologies to improve efficiency and mitigate risk.

  • Documentation and Reporting:

    • Maintain detailed documentation of release planning, release changes, release deviations, release progress, and closure.

    • Provide regular status updates and post-release reports to collaborators.

Qualifications:

  • Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.

  • Experience:

    • 2-4 years of experience in release management, IT operations, or related roles within a software development environment.

    • Experience handling software releases in large-scale production environments.

  • Technical Skills:

    • Strong knowledge of IT operations , ITIL or system administration, or network management.

    • Proficiency with release management and deployment tools like Jira, Confluence, and Service Now.

  • Soft Skills:

    • Excellent communication and coordination skills.

    • Strong analytical and problem-solving abilities.

    • Skill in effectively prioritizing tasks in a fast-paced environment.

    •  Diligent in achieving operational excellence.

              

              

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

              

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, sexual orientation, or veteran/military status.