JCBD_Account Officer

Posted:
10/27/2024, 5:00:00 PM

Location(s):
Kaohsiung, Taiwan

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Job Description: 

Financial

  • Deliver relevant banking services to customers, in own coverage area to meet the revenue targets.
  • Achieve profit targets of Kaohsiung Branch from own portfolio via relationship management and promoting bank products including Loan, Deposit, FX, Derivatives and other Cross Sell products.
  • Collaborate with other members of the Kaohsiung Branch to ensure that profit targets are achieved as a whole.

Customer

  • Build and maintain effective relationships with customers and understand their needs in order to provide a high quality of service.
  • Take actions for providing financial solutions that will deliver a high quality of service to customers with close supervision.  
  • Work in partnership with Compliance and KYC Team to consult on compliance issues, including but not limited to Know Your Customer and Sanctions.
  • Work in partnership with Credit Risk Management Department on any credit issues associated with the deal.
  • Work in partnership with CS and respond promptly to customer inquiries and handle trouble shooting or complicated task.
  • Closely coordinate with relevant Departments in Taipei Branch for smooth operation and superior customer service while complying with internal procedures/regulations.

Other/Control

  • Obtain necessary internal approvals for new transaction, new accounts, renewal and deliver the product to the customers on time.
  • Develop business opportunities to increase revenue business by the proactive marketing.
  • Control credit risk of own portfolio of clients i.e. regular credit analysis, collecting information directly from customer as well as other sources and report in timely manner ( including Borrower Rating Review) to avoid credit loss. 
  • Prepare presentation materials for customers and seek review from supervisor.
  • Carry out financial modelling on customers and their business to support deal proposals.
  • Negotiate with customers on matters including but not limited to contract terms and conditions and pricing, as well as seek commercial solutions to finalize the deal.
  • Participate in the relevant committee to support proposed deals and provide additional information when required.
  • Provide CS support for smooth daily operation and monitor progress whether all tasks are completed in a timely manner.
  • Arrange meetings to discuss ad-hoc issues to be solved.
  • Assist in ad-hoc projects as directed by GM of Kaohsiung Branch.
  • Prepare documents for internal and external audits within the Kaohsiung Branch by as required.
  • Ensure compliance with relevant regulations and limits and adhere to all company policies / guidelines.
  • Provide recommendations to CS for continuous improvement of operational efficiency and support implementation.
  • Maintain good working knowledge of industry trends, products, relevant laws and regulations.
  • Fluent in Japanese is required

MUFG Bank Ltd & MUFG Securities Asia Limited (collectively referred to as “MUFG”) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.