We are FIS. Our flexible, cloud-based fintech software enables everyone from garage startups to leading global brands to build faster, smarter, and more securely than ever before. We champion diversity and innovation to advance the way the world pays, banks, and invests. If you’re ready to start learning, growing, and making an impact with a career in fintech, we’d like to hear from you. 

About the team:  

The FIS Platform team’s vision is to enable developers to access a full suite of financial capabilities and build their own applications through low and no-code experiences. We operate like an incubated startup within FIS, with the full support of the company and a mandate to create a world-class embedded finance platform. We have a fast-paced and fun group that believes strongly in putting the user first and setting a high bar for everything we ship.  

Our team is seeking a Design Manager to drive the evolution of banking experiences for millions of consumers. This senior-level role within our newly established multidisciplinary design group involves crafting embedded banking experiences from scratch, redesigning existing SaaS banking products, and expanding our FIS design system. As a visionary with a keen focus on user needs, you will shape our design culture and collaborate closely with product, engineering, and other cross-functional leaders to ensure the successful launch of high-quality products for our clients and their customers. Additionally, nurturing the growth and development of your team members will be integral to your role, as you collaborate closely with each individual to unlock their full potential.

What you will be doing:  

• Foster stakeholder engagement across diverse functions to champion and endorse design strategies
• Spearhead the development of innovative solutions targeting user, product, and business challenges
• Drive the establishment of robust design processes, systems, and cultural norms.
• Elevate design quality through insights gleaned from user research and stakeholder input
• Guide stakeholders in effectively engaging with product design to attain project goals
• Align project priorities with overarching organizational objectives
• Manage resource allocation within design projects
• Collaborate closely with leadership cross functional counterparts
• Co-develop and execute product roadmaps that align with stakeholder requirements
• Advocate for user needs while fostering operational excellence within teams
• Lead and coach the design team in navigating complexities
• Inspire and motivate teams with forward-thinking guidance
• Deliver actionable strategies to drive impactful outcomes

What you will need:  

• Over 7 years of experience leading and expanding high-performance design teams, overseeing both individual contributors and managers
• Dedication to design excellence with a track record of delivering impactful global products
• Capable of concurrently managing multiple projects while effectively influencing diverse audiences and fostering strong cross-functional partnerships to align design efforts with broader business goals
• Comfortable navigating ambiguous situations, employing rigorous design thinking and operational frameworks to address complex challenges
• Exceptional communication abilities, adept at conveying ideas effectively in various settings, from small group discussions to executive presentations
• Proficient in inspiring and guiding design teams by providing them with crucial business insights, feedback, and direction
• Bring a balanced approach and sound decision-making to strategic conversations, advocating for both user needs and business objectives within your teams and across peers

What We Offer You

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

• The chance to work on some of the most challenging, relevant issues in financial services & technology

• Time to support charities and give back in your community

• A work environment built on collaboration, flexibility and respect

• A fantastic range of benefits including private medical cover, dental cover and travel insurance

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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