Join a dynamic, high performing operations team focused on ensuring accuracy, integrity, and timely correction of trading activity across all product types. In this role, you will have a direct impact on client accounts, advisor support, risk reduction, and overall trade quality.

As the Trade Corrections Expert, you will handle case based work driven by business needs and sourced from multiple areas across the firm. You’ll analyze and correct entries for products such as mutual funds, equities, options, fixed income, cash, and managed accounts—using a variety of internal systems.

You’ll also collaborate with internal and external partners to research issues, resolve discrepancies, and ensure all corrections meet regulatory and compliance standards.

Key Responsibilities

• Serve as the team’s trade correction expert and complete case work within SLAs.

• Review and correct trading activity across equities, mutual funds, options, fixed income, and managed accounts.

• Resolve market correction cases, including escalated trade disputes.

• Partner with Compliance and Legal on issues related to trading activity.

• Communicate resolutions, policies, and guidance to advisors, clients, and brokerage representatives.

• Monitor inventory accounts, review reports, and make necessary corrections.

• Research and resolve trade issues by working with internal and external business partners.

• Manage daily work bins and case queues, prioritizing high-volume workflows.

• Analyze trends, identify root causes of trade errors, and recommend process improvements.

Required Qualifications

• Bachelor’s degree or equivalent (4‑year program).

• 2–4 years of relevant experience.
  Relevant education and work experience may be combined to meet minimum requirements.

• Strong understanding of financial markets.

• Thorough knowledge of Phase 3 and the Online Brokerage platform.

• Prior experience in operations, processing, or customer service.

• Exceptional attention to detail in a high‑volume, deadline‑driven environment.

• Strong problem‑solving skills with the ability to research and resolve issues efficiently.

• Professional communication skills when working with internal teams and advisors.

• Proficiency in Microsoft Office (Excel, Outlook, etc.).

• Working knowledge of systems including Thomson, BETA, COLA, APL, NICE, ACCESS

• Strong technical aptitude and ability to learn new systems quickly.

Preferred Qualifications

• Experience with trading activity, options, and operational processes.

• Bachelor’s degree in a related field.

• 2-3 years of experience in the financial services industry.

• SIE and Series 7 licenses.

About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Base Salary Range The estimated base salary for this role is $54,400-$74,800/year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.Full timeNon-ExemptBusiness Support & OperationsCLEAR Clearing