Accountabilities

• Collect payments primarily from accounts with 1-30 outstanding balance and those about to shut off due to non-payment and persuade them to enroll in Autopay. 

• Collaborate closely with sales teams to schedule qualified demonstrations, meetings, build pipeline, and produce real business opportunities in line with approved sales management guidelines. 

• Prospect for new business and upsell opportunities through a high volume of cold calling and follow up with previously identified prospects. 

• Identify qualified prospects and navigate company structures to find key decision makers and influencers. 

• Engage with the Sales Team to identify targets for research by type/size of company, job titles, departments, etc. 

• Conduct research using internal and external tools such as LinkedIn, Statebar, OpenCorporates, Google, Avvo, Findlawyers.com, etc. 

• Cross-reference gathered information to assess accuracy and relevance. 

• Maintain accurate records in Salesforce and build client profiles by updating client information and managing sensitive client and prospect data. 

• Learn, understand, and apply the LexisNexis value proposition and our world-class business processes. 

• Lead continuous improvement projects to target efficiency (or productivity) and revenue generation. 

• Assist with simple billing concerns of clients and partner sales representatives. 

• Participate in Continuous Improvement sessions and potentially lead a project to drive efficiency and/or revenue. 

• Master all phases of our training and development program. 

• Perform other duties as assigned.