Customer Support Specialist I

Posted:
2/3/2026, 3:57:27 AM

Location(s):
Colima, Mexico ⋅ Manzanillo, Colima, Mexico

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Schedule: Lunes a Viernes 09:00 am a 18:00 pm - Sabado 09:00 a 13:00 pm

 

Job type: En sitio

Títle: Customer Support Specialist l

Location: Manzanillo, Colima. Boulevard Miguel de la Madrid N°Ext 302 Int. C Col. Tapeixtles Manzanillo Colima. C.P. 28239 (Referencia; En locales de Gasolinera Jovaldi).

Req #: 2096

What the Candidate Will Do  

 

El CSS responsable directo de las Operaciones de Importacion y Exportacion.

Basic Qualifications

 

  • Atención a clientes (Revisión, contestación de correos electrónicos y seguimiento a
     sus peticiones hasta que se cumplan).
  • Revisiones de RRNA.
  • Asegurar el correcto cumplimiento de RRNAS.
  • Pago de pedimentos
  • Solicitar información y documentos de la mercancía al cliente.
  • Citas en terminales
    Reportar cualquier discrepancia, daño de mercancía o estatus de su embarque al
     cliente.
  • Llenado del pedimento conforme el anexo 22…

 

Preferred Qualifications 

  • Experiencia de 0 a 1 año en operacion adual
  • Licenciatura terminada
  • Manejo de Biblioteca Office
  • Conocimientos basicos de comercio exterior.
  • Que es el despacho aduanero = Art. 35 Ley aduanera:
  • Conjunto de formalidades de impórtacion y exportacion / Anexo 22 

 

 

About Uber Freight 

Uber Freight is a logistics platform and partner with a mission to reimagine the way goods move to help communities thrive. Backed by innovative technology and a dedicated team of domain experts, we provide logistics solutions that give shippers and carriers of all sizes greater reliability, flexibility, and transparency so they can take control of their freight. With over $17 billion in FUM, we’ve built one of the world’s most comprehensive logistics networks consisting of over 130,000 digitally-enabled carriers and thousands of shippers, from small businesses to Fortune 500 companies. For more, visit uberfreight.com. 

EEOC 

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

 

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world’s goods. Today, the company manages over $20 billion of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.