Overview of Citi:

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Markets Operations COO team, in the Chief of Staff function.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team Overview:
This team provides direct support to the Markets Operations Leadership team as a strategic advisor and communications expert.

What you’ll do:

• Leading the creation and execution of communication and employee engagement strategy across the Organisation, including presenting on strategy Operations leadership regularly

• Implementing a successful People and Engagement strategy, including analysis and response to employee engagement surveys, to help attract, develop, retain and recognize our people

• Preparation of materials for senior stakeholder engagement and governance forums

• Analysis of progress against selected strategic objectives - communicating key risks, defining mitigation strategies and helping to oversee to resolution

• Identify trends, synergies and weaknesses across regions, identifying opportunities for global alignment

• Developing, analysing and maintaining metrics for measuring success, opportunities for improvement, management reporting and escalation

What we’ll need from you:

• Expertise in crafting internal and external communications strategy, in a global, fast-paced organisation

• Innovative mindset, with ability to think creatively on how to engage staff in an effective and efficient manner, leveraging emerging technologies where available

• Ability to establish and build trust with professionals at all levels

• Energetic, flexible, collaborative, and proactive; a leader who can positively and productively add impact

• Self-reliant, good problem solver, results oriented with attention to detail

• Strong, influential communicator who is articulate and concise.

• Strong risk management and control mindset

• Provides evaluative judgment based on analysis of information in complicated, unique and dynamic situations, drawing on diverse range of internal and external sources

• Experience in a global financial services firm, ideally in an operations organisation preferred

Markets Operations Belfast Overview:

• Our Operations and COO groups are core to the success of the Markets business.  We support a wide range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with external clients, playing a key role in the overall client experience.

• A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter. 

• You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
• A discretional annual performance related bonus 
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program  
• Pension Plan 
• Paid Parental Leave 
• Special discounts for employees, family, and friends 
• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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