Field Service Engineer - UAE (Legacy)

Posted:
11/20/2025, 7:33:01 PM

Location(s):
Dubai, United Arab Emirates

Experience Level(s):
Junior

Field(s):
IT & Security

Work Flexibility: Field-based

Job description

What You Will Do

  • To troubleshoot company products and provide technical support to internal and external customers.

  • To undertake the servicing, repairing and preventive maintenance. of company products to the required standards ensuring all related procedures are followed.

  • To undertake the testing of company products and provide fully completed test and service reports.

  • To perform installation, setup and upgrades on company products as required.

  • To fulfill Service Contracts with planned Preventive Maintenance visits.

  • To ensure timely follow-up on all tickets / work orders.

  • To work with the appropriate support functions as well as the customers to schedule customer visits.

  • To escalate opportunities and issues, through appropriate channels and stay up to date on compliance and legal aspects related to his / her job on an ongoing basis.

What You Will Need

Required:

  • Engineering background (Electrical / Electronic or Mechanical Preferred. Biomedical, Telecommunications, accepted)

  • Fluency in both spoken and written (technical and medical) English

  • Min 1 year of relevant experience

  • Strong technical and analytical skills

  • Strong communication skills

  • Computer skills / literacy

Preferred:

  • Basic IP Networking knowledge

  • Arabic language

Travel Percentage: 80%