As a Sales Operations Analyst, you will serve as an analytical and operational partner to our Sales team. Your work will help them sell smarter and faster within the veterinary software market.

Why this role matters:
 

This role is data-driven, focused on delivering the reporting, pricing guidance, and Deals Desk readiness coaching that enables our Sales organization to perform at scale across independent practices, multi-site groups, and corporate veterinary networks. This is an individual contributor role that sits at the intersection of analytics, sales process, and operational execution.

In this role:

• You will build, maintain, and continuously improve sales reporting and dashboards, analyze sales data to identify patterns and insights, and serve as a go-to resource for ad hoc data requests, translating data into clear, actionable guidance that provides Sales leadership and Sales Professionals visibility into pipeline health, performance trends, and attainment.

• You will maintain data integrity and accuracy across Salesforce and other revenue-facing platforms and partner with RevOps on data governance and hygiene standards.

• You will coach and support Sales team members throughout the deal lifecycle by providing guidance on Deal Desk guidelines, pricing policies, discount thresholds, deal structures, and trade-offs, serving as a sounding board to review proposed deals, identify potential risks, and ensure strong preparation before engaging in formal Deal Desk conversations, particularly for complex multi-site group or corporate consolidator opportunities.

• You will support the operational data needs that enable accurate and timely commission plan payouts, including maintaining data feeds, validating inputs, flagging discrepancies for resolution, and serving as a resource for Sales team members seeking to understand their attainment data, escalating comp plan questions or disputes to the appropriate owner (comp plan design and administration sit outside this role).

• You will own SPF (Special Performance Fund) tracking, including maintaining eligibility records, submission logs, and payout data in coordination with Finance and Sales leadership.

• You will support recurring sales team cadences (QBRs, Monthly Commercial Reviews, team meetings, etc.) with data preparation, reporting, and materials.

• You will maintain and organize key sales resources, including performance reports, pricing reference materials, and process documentation.

• You will identify opportunities to streamline sales workflows and reduce friction for Sales team members and partner with RevOps to implement improvements.

What you need to succeed:

• 5-7+ years in Sales Operations, Revenue Operations, Sales Analytics, or a similar analytically-focused role

• Strong analytical skills with proficiency in building reports, analyzing trends, and translating data into clear recommendations; experience with sales pipeline and performance metrics preferred

• Solid understanding of deal economics and pricing structures

• Comfort helping Sales Professionals evaluate their approach against Deal Desk guidelines and prepare stronger submissions

• Proficiency in Salesforce and strong Excel/Google Sheets skills; experience with Anaplan or BI/reporting tools a plus

• Clear, confident communication, including the ability to present data and deal guidance to Sales Professionals and Managers at all levels

• Detail orientation and organizational skills, with the ability to manage multiple priorities accurately and on deadline

• Collaborative, service-oriented mindset with a track record of being a trusted partner to Sales teams

• Familiarity with veterinary, healthcare IT, or practice management software strongly preferred

What you can expect from us:

• ​Base salary of $95000+ based on experience

• Opportunity for an annual bonus

• Hybrid schedule, with 8 days+ per month on site in Westbrook, Maine

• Health / Dental / Vision benefits day one   

• 5% matching 401k   

• Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more

Why IDEXX:
 

We’re proud of the work we do, because our work matters. An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.

We have customers in over 175 countries and a collaborative global workforce. Our culture is one that embraces challenges and encourages learning and discovery. At IDEXX, you’ll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Knowing our work makes a meaningful impact on the health and well-being of pets and people is what motivates us every day. If meaningful work and a sense of purpose are at the top of your list, you’ll find it here.

Let’s pursue what matters together.  

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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