About Carrier
Carrier is a global leader in intelligent climate and energy solutions, committed to creating healthier, safer, and more sustainable environments. With a legacy of innovation and a world-class, diverse workforce, we continue to lead by keeping customers at the center of everything we do. Our performance-driven culture fuels long-term value creation through strategic investments and bold growth initiatives.

Role Overview:
This position is for a senior Administrative Support coordinator who is under moderate supervision. Solves moderately complex problems and assists lower-level staff in gathering, verifying and processing documentation. May assist in recommending, developing and implementing new processes and analysis.

Primary Goal: To maximize the GM’s efficiency by acting as the central hub for digital workflows and administrative operations.

Job Description

• Works under moderate supervision to perform clerical activities.
• Responds to moderately complex email and phone inquiries.
• Assists lower-level staff in gathering, verifying and processing documentation.
• Verifies data entry and monitors the maintenance of records.
• Generates and suggests updates to reports prepared for management.
• May assist in recommending, developing and implementing new processes and analysis.

1.Digital Workflow & Data Management

• Information Filtering: Summarize daily factory health reports (CX weekly / monthly dashboard) so the GM focuses on critical data first.
• Smart Tools: Drive AI-driven scheduling to distribute action items to production and support teams instantly.
• System Support: Collaborate with others to pull quick status reports on high-priority orders or key programs.

2. Stakeholder Orchestration

• Liaison: Serve as the main point of contact for key stakeholders including vendors, regulatory bodies, and internal functions.
• Site Visit Coordination: Organize key factory tours for clients and investors, ensuring all safety protocols (PPE) and data security (NDAs) are followed.
• Communication Bridge: Ensure smooth information flow between the Sales and Strategy office, Aftermarket, Engineering, PMO and Ops teams.

3. Executive Core Support

• Scheduling: Manage a calendar that balances factory floor time, deep-work sessions, and high-level meetings.
• Logistics: Coordinate complex travel arrangements for strategic meetings, key initiatives, industry innovation events and exhibitions.
• Financial Tracking: Monitor the departmental budget, specifically tracking operational expenses.

Candidate Profile

• Tech Savvy: Comfortable with digital tools and manufacturing terminology.
• Agility: Ability to pivot schedules quickly in a fast-paced production environment.
• Confidentiality: Expert at managing sensitive intellectual property and prototype data.
• Clarity: Skilled at turning raw data into clean, visual presentations for board meetings.

Minimum Requirements
Diploma or Bachelor’s degree (or other 2-year post high school training) with a minimum of 6 years of relevant experience.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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