Job Description:

Job Title: Execution Support Engineer

Location: London
Reports to: Global Head of Execution Support

About Jain Global

Jain Global is an innovative multi-strategy / multi-manager investment firm founded on the basis of achieving scale on Day 1 across regions, markets and investors. With over 350 employees operating from offices in New York, Houston, London, Singapore, and Hong Kong, we are looking to add to our growing teams.

Role Overview

We are seeking a highly skilled and motivated Execution Support Engineer to join our trading technology team. The ideal candidate will possess a strong understanding of electronic trading systems, and financial markets, coupled with robust technical and analytical capabilities and some understanding of market data infrastructure. This role involves supporting mission-critical trading systems, managing real-time data feeds, and ensuring the reliability and performance of front-office applications in a fast-paced environment.

Key Responsibilities

• Provide production support for trading in a front-office environment.
• Monitor and manage real-time market data feeds in a level one capacity (Bloomberg BPIPE, Redline InRush, SpiderRock, etc.).
• Troubleshoot order flow and connectivity issues, including FIX protocol and network-related problems.
• Develop and maintain automation scripts using Python, Perl, or Bash to enhance system efficiency.
• Perform log analysis and root-cause investigation on Unix/Linux platforms.
• Collaborate with development and infrastructure teams to optimize performance and stability of trading systems.
• Participate in incident, problem, and change management processes in alignment with ITIL frameworks.
• Work directly with traders and business stakeholders to address operational challenges and improve processes.

Required Experience

• Experience supporting trading and applications in a front-office financial services environment.
• Solid technical skills in:
• Unix/Linux (shell scripting, log analysis)
• SQL/Databases (Oracle, SQL Server, PostgreSQL, or similar)
• Scripting languages (Python, Perl, or Bash) for automation
• Strong knowledge of FIX protocol and troubleshooting order flows.
• Familiarity with networking concepts (TCP/IP, multicast).
• Strong knowledge in equities, derivatives or fixed income order lifecycles including post trade, and understanding of multiple asset class prices
• Experience with incident, problem, and change management processes (e.g., ITIL framework).
• Strong troubleshooting and analytical skills under pressure.
• Excellent communication and stakeholder management skills.

Preferred Experience

• Experience with market data platforms and real-time feeds (Bloomberg BPIPE, Redline InRush, SpiderRock, etc).
• Experience with Flextrade O/EMS a plus
• FIX Onboarding experience a plus
• Experience with Arcesium a plus
• Reference data / security master experience a plus
• Experience with any of the following technologies / platforms:
• Kubernetes
• AWS
• Snowflake
• Kafka
• Datadog
• Airflow
• Valkey / Redis Cache

We are an Equal Opportunity Employer

As an employer, we believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of Jain Global teams to drive competitive performance. We believe an inclusive environment can yield exceptional contributions.