Salary: £37,477 - £42,655 per annum plus the potential to earn a target driven bonus

Location: Croydon/Hybrid

Hours: 36 per week                                                   

Contract Type: Permanent                      

We’re looking for a Resales and Staircasing Executive to join our Customer Experience team in Croydon. We offer the flexibility to work between the office and home in line with business needs.

This is a fantastic opportunity to support the Customer Journey Resales & Staircasing Manager with all sales and staircasing-related activities, ranging from day to day delivery of the resales and staircasing programme from pre-sale to reservation, to ensuring sales are progressed in line with current targets whilst keeping our customers informed every step of the way.

You’ll already have experience of the shared ownership resales and staircasing process gained within a housing/development organisation. You’ll be experienced in dealing with external stakeholders such as Solicitors, Brokers, Surveyors, Developers and Agents. You’ll have excellent customer service skills and the ability to communicate effectively to a wide range of audiences with an excellent telephone manner along with a strong drive to hit targets.

You’ll need to be organised and be able to work in a busy, performance-focused working environment with excellent attention to detail. You’ll be working independently; therefore, you’ll need to demonstrate the skills to be proactive, use your initiative and manage your workload with minimal supervision.  You'll be solution-focused with a willingness to challenge and contribute ideas for improvement constructively, you’ll already have experience delivering against challenging performance targets.

We’re seeking a confident, positive, resilient and target-driven person with excellent communication skills.

As you can imagine, the full job description includes lots more detail so do check it out before applying – Customer Journey Resales & Staircasing Executive.

Salaries are just the starting point.  Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here.

Closing Date: Sunday 29th September 2024 midnight.

Interviews will take place on Tuesday 8th or Wednesday 9th October 2024.

For further details on this vacancy, please click ‘apply’.

If we receive a high volume of applications, we reserve the right to close this advert early.  

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.  You are required to reside in England or Wales for the duration of your employment.