Posted:
12/11/2024, 5:37:42 AM
Location(s):
Honolulu, Hawaii, United States ⋅ Hawaii, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Position Title: Facilities Administrative Specialist
Classification: Non-exempt
Department: Facilities
Reports To: Facilities Manager
POSITION SUMMARY:
The Facilities Administrative Specialist will be responsible for maintaining daily reports and assisting with a variety of support in the facility. This role provides essential administrative support across several departments, including Safety, Security, Capital Projects, Plant Operations, Groundskeeping, Environmental Services/Laundry, Procurement Services/Mailroom, and PBX/Communications. Provides ongoing support to the Manager of Facilities and the leadership team to help ensure that all departments function smoothly.
Another primary responsibility of this role is to ensure that patients, their families, and hospital staff receive efficient, courteous, and professional telecommunications services. Manages the hospital's switchboard, directing calls to appropriate departments while maintaining a friendly and helpful demeanor. Additionally, coordinates emergency responses by adhering to established protocols and security regulations.
Your commitment to providing high-quality, comprehensive, and innovative inpatient and outpatient rehabilitation services will be essential to your success in this role.
Starting Wage: $16.26/hour.
The posted wage is the current starting wage for this position. Actual wage is dependent on the applicant's relevant experience and qualifications for this position. The wage range for this position may be subject to change in the future depending on a variety of factors such as market conditions, business needs, legal developments, and other appropriate factors.
REQUIRED QUALIFICATIONS:
Certification/Licensure:
Valid State of Hawaii driver’s license
Completion of competencies and other job-related and REHAB requirements.
Education:
High School diploma or an equivalent combination of education and two (2) or more years of experience in an office setting
Skills/Experience:
Two (2) years of customer service and effective communication skills.
PREFERRED QUALIFICATIONS:
Education:
Associate degree or equivalent combination of education and two (2) or more years of experience in an office setting.
CORE VALUES
Our team models REHAB’s core values H.E.A.R.T. in daily actions. Honesty – Speak and act with truth and respect. Engagement – Embrace and commit to our mission, vision and values. Aloha – Serve others with a spirit of kindness and compassion. Resilience – Rebound and recover with a sense of urgency. Teamwork – Work together for success.
ESSENTIAL JOB FUNCTIONS
Manages the Facilities Work Order request program
Prints pending department work requests, prioritizes, organizes and schedules incoming assignments to assure timely completion. Closes work requests when completed. Follow up with assigned staff on the status of open work order requests
Tracks, graphs and trends number of work hours by individual Plant Operations staff and provides monthly reports of completed and outstanding work orders to Facilities leadership team
Generates monthly utilities usage spreadsheets
Uses sound judgment and ensures patient safety
Operates switchboard console by assisting patients with inbound and outbound local and long distance calls
Monitors the emergency line, nurse call system, fire alarm system, and mobile radio contact with hospital security; Notifies appropriate personnel of an emergency
Operates overhead paging system for overhead announcements, including emergencies, and assists all staff in locating personnel
Maintains a daily log of all events with times and names. Notifies manager for follow-up or events that need special attention
Maintains patient census list, checks with admission and nursing for updates to daily printout.
Reports equipment (telephone equipment, elevator, etc.) malfunctions to appropriate personnel
Facilitates and ensures compliance with the on-campus and off-campus parking programs
Collaborates with PBX staff to ensure proper protocols and procedures related to the parking program are followed
Uses sound judgment and ensures patient safety.
Follows and adheres to all organizational and departmental policies and guidelines, code of conduct, and REHAB employee handbook
Performs other duties as assigned.
PROFESSIONALISM AND COMPLIANCE COMPETENCIES
Maintain a high level of proficiency in the following REHAB competencies.
Job Knowledge
Accountability
Communication and interpersonal/relationship building skills
Adaptability and Problem Solving, Decision Making
Organization and Project Management
EQUIPMENT, TOOLS, WORK AIDS USED
Office equipment, including telephone, computer and multifunction devices (MFDs). Google’s G Suite, report writer and database software.
Website: https://rehabhospital.org/
Headquarter Location: Honolulu, Hawaii, United States
Employee Count: 501-1000
Year Founded: 1953
IPO Status: Private
Industries: Health Care ⋅ Hospital ⋅ Medical ⋅ Rehabilitation