Process Owner

Posted:
11/12/2024, 4:00:00 PM

Location(s):
Ohio, United States ⋅ Cincinnati, Ohio, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Job Location

Cincinnati

Job Description

Responsible for end-to-end execution of business processes within Organization Units, Functions, Markets, etc. Responsible for process communication, deployment, and continual improvements. Provides direction and coaching to employees/leaders, as well as ensuring deadlines are met. Provides summary of outcomes, and after action review.

Role Description:

The individual in this role will provide comprehensive administrative, technical, and project management support to the team. This position requires proficiency in office management, technical tools, and software applications to ensure the seamless execution of business processes across various organizational units, functions, and markets. The role emphasizes effective communication, process deployment, and continuous improvement initiatives while guiding and coaching team members and leaders.

Key Responsibilities:

General Responsibilities:

  • New Sites Selling Readiness: Ensure readiness of new sales sites by managing policies and permissions related to MS&P groups.

  • itAccess Groups: Oversee the management and updates of itAccess groups to facilitate efficient access management.

  • Security Excellence Council: Participate in the Security Excellence Council to uphold security standards and practices.

  • Customer Forms Management: Administer and oversee customer forms to ensure compliance and efficiency.

  • PIM User Permission Approvals: Manage and approve user permissions within the Product Information Management (PIM) system.

  • GBP Salesbook Administration: Act as the administrator for the GBP Salesbook, ensuring content accuracy and accessibility.

  • SharePoint Administration: Manage and maintain SharePoint sites to support team collaboration and document management.

Process Owner Responsibilities:

  • Process Documentation: Create, update, and maintain process documentation for assigned processes, ensuring accuracy and clarity.

  • Collaboration for Approval: Work closely with relevant users to obtain alignment and approval for any changes in process documentation.

  • Knowledge Building: Continuously build expertise in assigned processes, fostering self-knowledge to enhance support capabilities. Build capabilities in Conversions, GTIN Standards, E2E product Master Data and GBP readiness.

  • Incident Management Support: Provide first-level on-the-floor support for Analysts in incident management, troubleshooting issues as they arise.

    This role is integral to the success of the team, ensuring that business processes are executed efficiently and effectively while fostering a culture of collaboration and continuous improvement.

    Job Qualifications

    • Proven experience in administrative support, project management, and technical tools.

    • Proficiency in software applications and office management practices.

    • Strong organizational skills and the ability to manage multiple priorities effectively.

    • Excellent communication skills, both written and verbal, with a focus on professional discretion.

    • Ability to coach and guide team members while ensuring that deadlines are met.

    • Experience in process documentation and improvement methodologies is a plus.

    • Personal Attributes:

    • Professional demeanor with the ability to handle sensitive information with discretion.

    • Self-motivated and proactive in identifying areas for improvement.

    • Strong problem-solving skills and attention to detail.

    Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits.  Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

    We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please click HERE.

    Procter & Gamble participates in e-verify as required by law.

    Qualified individuals will not be disadvantaged based on being unemployed.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

    Job Schedule

    Full time

    Job Number

    R000116980

    Job Segmentation

    Experienced Professionals (Job Segmentation)

    Starting Pay / Salary Range

    $64,000.00 - $88,700.00 / year