What to expect in this role:

• Work with the Product Owner and Squad members to develop, test, configure, upgrade and maintain F5 ADC Infrastructure (On-prem and Cloud flavors) in line with agreed requirements
• Work with your team to implement and operate your solutions
• Deploy infrastructure and perform maintenance according to our change management processes
• Collaborate with our internal and external customers following DevOps/Agile principles and best practices
• Assist in developing and maintaining technical documentation
• Interact and collaborate with other internal teams to ensure excellent customer satisfaction
• Handle issues always focusing on continuous improvement: you will automate, educate and share knowledge transparently
• Opportunity to develop yourself and others in a true DevOps agile environment.
• This position is mission critical and offers flexible work (minimum 2 days onsite and maximum 3 days from home – per week)
• Willing to perform weekend deployment activities and on-call on a rotational basis with peer team members (Estimated: One Saturday out of 4 weekends)

What will make you successful?

Professional skills & competencies

• Customer oriented and quality mindset – we continually strive to deliver true customer value.
• Could communicate with Squads (teams) effectively in an Agile environment
• Engaged and team-oriented
• Passion for problem solving
• Ability to work well in both a team (pair programming) and individual environment
• Agile mindset and be able to work in a fast paced environment
• Strong analytical skills, open-minded, solutions oriented, and a true team player – gaining energy through collaboration with others.
• Support the PO and squads technical lead to bring in DNS Architecture design and assist under guidance to implementation
• Fluent in English (spoken and written)

Technical skills & knowledge

Required technical skills

• Hands-on experience and advanced expertise on F5 load balancer technology
• F5 experience/certification minimum 201 level
• Expertise in LTM, ASM, irules, AS3 and security
• Experience with Python and Shell script development
• Experience with Linux Operating System – Familiar with OS commands, disk volumes, process, basic health monitoring knowledge
• Hand-on experience with Ansible, able to develop playbooks, test and deploy
• Quick learner and Capable of troubleshooting ADC related and configuration issues
• Familiarity with Resilience and Operational Excellence concepts
• Familiarity with concepts like Zero Touch/Infrastructure-as-Code (IaC)
• Conversant with TLS protocols able trouble shoot application flow issues
• Well versed with network tools like openssl, curl, tcpdump, wireshark

Desired technical skills

• Contribute and execute F5 ADC product roadmap/evolution – upgrades and new features
• Problem solving and assists with any recommended remediation/ changes to correct (example: script and automate routine tasks)
• Familiarity with Jira, Confluence and ServiceNow tools for collaboration

Additional assets:

• Knowledge of CI/CD pipeline and Automation technologies for build and deployment  – Ansible, Jenkins
• Good knowledge of IT security

Education & Experience

University degree in computer science or related field. Or equivalent work experience.

5-7 years of experience in a technical solution and operational support area