House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play.  A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms. 

We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.

If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!

OVERVIEW:

Job Duties & Responsibilities

Experience

• Hires and builds strong teams by partnering closely with the Executive Director to create targeted hiring strategies to actively recruit within the community and ensure the team reflect the communities that it serves.

• Leads with coaching and development when handling teammate discipline, appraisals, and performance matters and making recommendations with respect to the termination and advancement of teammates.

• Directly manages team in assigned departments (Apparel, Footwear, and Hardlines) and has a dotted line responsibility for managing teammates in other areas of the store when serving as Head Coach.

• Uses any possible moment to lead through coaching and development; instead of taking charge, the Sales ASM provides in-the-moment coaching by creating space for leaders to identify opportunities within the store or a specific task, allows them to think through actionable solution.

• Point of contact for implementing training initiatives, bringing the vision and experience to life. Conduct one on one teammate conversations, assist with facilitating training workshops and conduct role play exercises to ensure all teammate are meeting the needs of the athlete.”

• Oversees specialized areas of our business, i.e. Rockwall, social fitting room, golf services etc.

Service

• Regularly conducts data digs using financial and operational tools (e.g., balance scorecard, P&L, Intera, etc.) to uncover business trends beyond the surface and leverage insights when building out financial and operational strategies for the store; controls expenses and drives sales to maximize ROI.

• Establishes a vision and sets direction by enabling teammates to understand how their responsibilities and actions directly align to the common purpose and overall performance and success of the company; motivates and inspires while setting expectations to bring out the best in everyone.

• Supports and empowers leaders to identify obstacles/challenges seen in the data; make process connections to understand the root causes, and then come to a solution / conclusion on how to address / mitigate; the only assistance provided by the leadership team is education around the connection points between behaviors and the data.

• Responsible for meeting budgets in the areas of sales, expense, all Profit & Loss (P&L) categories, metrics and overall store contribution.

• Drives the overall financial performance of the store by utilizing reporting tools and implementing strategies/tactics designed to improve store performance.

• Monitors competition assortments, pricing strategies as well as promotions to gain a competitive advantage. 

Community

• Creates opportunities to get involved with the communities, hosting events, support volunteer opportunities, etc.

• Creates a store environment where everyone feels welcome and safe.

• Actively recruits within the community to ensure the store’s teammates reflect the communities that it serves.

• Takes time to gain a deep understanding of both industry and competitor trends.

• Supports managing community relationships in conjunction with the Executive Director

• Partners and supports in good faith effort Sports Matter.

• Liaison to Hos Marketing, Grand Openings and other events.

Product

• Ensure the visual strategy developed by the CSC Visual team is executed flawlessly, creating a compelling in-store experience that is easily understood by the athlete and in turn drives sales.

• Walks the store and validates that game plans are executed, visual planning standards are met, and that the store is clean, organized, and safe.

• Educates and empowers the team to be technical experts by taking ownership of high standards; creates opportunities for them to learn and showcase their skillset, product knowledge, operational excellence, and visual execution; never overlooks an opportunity to celebrate achievements and highlight a teammate’s impact, contribution, or growth.

Leadership

• Prioritizes training, coaching and development of oneself and others by infusing learning into day-to-day leading; focuses on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates. Responsible for making recommendations with respect to the termination and advancement of teammates.

• Maintains a people-first culture by consistently connecting with teammates and building mutual trust and respect. Transparently communicates and finds creative ways to build a high-energy and engaging environment for all teammates.

• Creates an inclusive store environment where everyone (teammates & athletes) feels safe, welcome, and encouraged to bring their best self to work.

• Creates and supports opportunities for teammates to give back to their community.

• Leads, directs, and mentors a large workforce. 

QUALIFICATIONS:

• High School Diploma or Equivalent

• 1-3 years experience

• 1-3 of retail management experience (or customer-focused experience)

Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.