Sales Support Coordinator II

Posted:
10/15/2024, 12:14:16 PM

Location(s):
Florida, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Business & Strategy ⋅ Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Remote

Job Description

Welcome to AMN Healthcare: Where Your Career Becomes the Next Big Success Story!

Ever wondered what it takes to build one of the largest and most successful healthcare staffing and total talent solutions companies?  It takes trailblazers, innovators, and amazing people like you.  At AMN Healthcare, we don’t just offer jobs; we pave the way for incredible careers.

Why AMN Healthcare?  Because You Deserve the Best:

  • Forbes Recognition: We don’t just make lists; we make headlines.  AMN Healthcare proudly claims a spot on Forbes’ prestigious lists not once, but twice!  We’re among the “Best Large Employers for Women,” a testament to our commitment to excellence.
  • SIA Approval: Acknowledged by Staffing Industry Analysts (SIA) as one of the “Rapidly Advancing Staffing Firms,” we have no plans to decelerate in the future.
  • Incredible Futures: Join a team that doesn’t just talk about building the future; we’re shaping it.  Discover how AMN Healthcare is crafting incredible futures, one amazing career at a time.

Job Summary

    The Coordinator I, Sales Support crafts and maintains contracts for Healthcare Professionals by collecting contract approvals, verifying documentation, processing verifying placements, and modifying contracts. This person collaborates with the sales team to ensure compliance, minimize risk and liability, and improve revenue and customer satisfaction. The role also assists with the Managed Services Programs to clarify compliance directives, prioritize documentation, and develop tools.​

    Job Responsibilities

    • Coordinates with legal on all service agreement documentation to be submitted to clients in partnership with the Regional Vice President of Business Development.
    • Develops contract terms for client review in to secure executed agreement.
    • Highlights specific contract components where AMN can improve contract terms (e.g. auto-renewal clause, bill rates, indemnification, additional insurance terms, per diem tax, etc.) by closely monitoring agreement language to increase client-by-client profitability and reduce liability exposure.
    • Strives to achieve 98 to 100% accuracy regarding the data entry of all contracts, extensions, modifications, and client and healthcare professional letters.
    • Audits and reviews placement screen information on a customer-by-customer basis to reconcile packages.
    • Gains the appropriate approvals from internal partners including Housing, sales leadership, Account Management, and Contracts Leadership to verify non-standard language.
    • Administers the customer relationship management (CRM) system by maintaining accurate client, activity and pipeline data in partnership with sales representatives.
    • Administers all content and resources for the Workforce Solutions home page on AMN's intranet site by editing and uploading graphics and documents.

    Key Skills

    • Excellent written and verbal communication skills
    • Customer service oriented
    • Detail-oriented

    Qualifications

      Education & Years of Experience

      • High School Diploma/GED plus 0-2 years of work experience

      Additional Experience

      • Experience supporting a sales team

      Work Environment / Physical Requirements

      • Work is performed in an office/home office environment.
      • Team Members must have the ability to operate standard office equipment and keyboards.

      AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.

      Our Core Values

        ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation

        At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.

        Pay Rate

        $21.00 - $24.75 Hourly

        Final pay rate is dependent on experience, training, education, and location.

        This position may include additional compensation such as bonus or commission.  Please ask your recruiter for more information.