WHO WE ARE
Level99 is a first-of-its-kind entertainment experience, which opened its proof-of-concept venue in Natick MA in June 2021. A massive World of Challenges, over 48,000 square feet in size, Level99 offers a physical open-world game environment where groups of 2-6 guests choose from over 40 rooms, each containing a unique physical or mental team challenge. Coupled with craft drinks and food in the Night Shift Beer Hall and an authentic brewery dining experience in the Night Shift Tap Room & Kitchen, Level99 is an exciting new entertainment experience designed for young adults. More information is available at
http://www.level99.com.
A young, entrepreneurial company, Level99 has immediate plans to expand nationwide. We are venture backed with 8-figure financing and have an amazing team that has worked on such successful entertainment projects as 5 Wits, Boda Borg, Escape Rooms, Blue Man Group, and Walt Disney Imagineering. This position is an opportunity for an experienced and motivated individual to dive into a fast-paced, dynamic environment and experience a true growth company, where you can apply your skills in a fun and exciting setting that brings joy and entertainment to hundreds of thousands of people.
The Entertainment Manager is responsible for assisting with the overall entertainment and facility operations, helping to lead the charge with both our team members and our guests. The Entertainment Manager works closely with and supports the Entertainment General Manager and is responsible for all facets of entertainment operations, dedicated to delivering a positive, authentic, and inspiring environment for both guests and team members. The Entertainment Manager works in the trenches, side by side with the entertainment and technical teams to drive overall venue quality, standards and performance – this is a “working” managerial role, with the AEM able to fill any position on the entertainment side of the business when needed, as well as be the MOD of the entire venue when required.
This position has an additional focus inclusive of entertainment leadership, handling overall scheduling, merchandising, training, and merchandise inventory while working closely with the Director of Operations, F&B Leadership, Venue Techs and Senior Management (Corporate) to ensure all facility and safety needs are met and any issues are reported and resolved in a timely manner. The Entertainment Manager is passionate about getting the details right, meeting guest needs before being asked, and advancing the Level99 brand. A Level99 Entertainment Manager has honesty and personal integrity that is above reproach, choosing humility over the need to “be right,” and in all things acts as though you are the Owner and Operator of their venue.
While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new!
YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU…
• Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
• Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
• Are just a little bit obsessive about getting the details right the first time
• Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"