Data Support Analyst, Partner Managed Print Services

Description -

HP’s Partner Managed Print Services sales support team is searching for a Partner Managed Print Services Datal Analyst. Primarily this role will support our US based Partner Managed Print Services team. No experience is required.

Potential candidates must have strong communication skills and advanced Microsoft Excel skills.

Applies Specialist level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

Qualifications are as follows:

• Excellent organizational skills
• Excellent communication skills both written and spoken in English
• Attention-to-detail approach
• Great understanding of Microsoft Office products with a focus on Excel
• Uncompromising ability to meet deadlines
• Friendly and professional interpersonal skills
• In-depth research ability
• Ability to learn quickly and work hard in a fast-paced environment
• Willingness to be flexible with the work schedule
• Ability to focus on and work towards goal
• Demonstrates good questioning techniques and related communication skills.
• Developing and updating SharePoint sites will be required
• Developing and updating Power Automate flows

Job duties will include:

• Weekly submission of TCV
• Contract acceptance
• Change orders for new locations and new models
• Contract amendments
• Account data center maintenance
• Termination initiations
• Pricing file maintenance
• Excel tools support
• Archiving contracts and amendments in repository
• Creating the financials for renewals
• Reporting for the business
• Partner reporting for business insights
• Partner validation on renewals
• Business planning preparation for major Partners
• Roster maintenance
• Additional duties as determined

Impact & Scope
• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity
• Responds to routine issues within established guidelines.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (Costa Rica)

Travel -

No

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"