Join our Team and make your own progress in a supportive and friendly environment!

The Operational Support Senior Developer is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business.

Responsibilities:

• Support strategic initiatives focused on changing the bank

• Working closely with the business and technology on providing end-to-end operational support for strategic and tactical projects, regulatory driven initiatives and market /vendor mandated changes

• Working with Technology and BA teams to implement system solutions, streamline operational processes, identify process efficiencies, reducing manual processes via system automation, drive UAT and regression testing

• Support various technical engagements from an operational perspective such as EUC development and maintenance, Robotics Process Automation (RPA), and others

• Gain thorough industry knowledge quickly and effectively interact with other operating units

• Provide SIT, UAT testing with strategic technology rollouts

• Coordinate with global coders in other regions to resolve issues

• Independently assess workflow issues and redirects work as necessary

• Provide subject matter expertise to related projects

• Identify policy gaps and formulates policies

• Interpret data and makes recommendations

• Ability to perform deep dive analysis and draw conclusions

Qualifications:

• 3+ years of relevant professional experience

• Excellent communication skills in English (spoken and written)

• Ability to work independently and as part of a team

• Attention to detail, good organizational and time management skills

• Ability to manage or lead projects and work with limited supervision

• Bachelor’s/University degree or equivalent experience

• Must possess knowledge of SharePoint and VBA/Excel Macros Robotics automation (Automation Anywhere or other tools) deployment experience as project lead or developer will be an advantage

• Advanced knowledge of MS Office Suite, including proficiency in Excel and Power Point

• Knowledge and familiarity with financial product data vendors (Bloomberg, Reuters, S&P, Telekurs, etc)

What we offer:

• Competitive salary connected with annual salary review and discretionary annual performance bonus

• Social benefits (private healthcare, award winning pension scheme, multisport, life insurance, holiday allowance, anniversary program, competitive maternity and paternity scheme)

• Hybrid model of work – from modern offices and from home (3 days per week in the office; 2 days from home)

• Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with

• Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)

• Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas

• Unlimited development opportunities within Citi global network

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Job Family Group:

Operations - Services

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Job Family:

Reference Data Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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