MEETING PLANNER M&E MAPFRE

Posted:
6/21/2026, 9:46:17 PM

Location(s):
Community of Madrid, Spain ⋅ Madrid, Community of Madrid, Spain

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As an Event Planner, you’ll work closely with clients to understand and deliver on their meeting program goals. Working closely with your team, you’ll lead program planning from contract execution to final billing, while providing unparalleled levels of customer service on all travel programs.

What you´ll Do

  • Program Leadership: Lead full lifecycle of creative event projects from briefing through post-event reconciliation and reporting
  • Project Management – Manage multiple simultaneous projects in a fast-paced environment with strong organizational skills
  • Vendor Coordination – Research, select, and manage external suppliers and freelancers while leveraging preferred relationships for quality and value
  • Team Structure – Work with Creative and Production Leads to define optimal team composition and skillsets for each project
  • Stakeholder Management – Engage confidently with senior client stakeholders and cross-functional teams (Account Managers, Operations, Creative, Production, Logistics)
  • Budget & Cost Control – Own program costs, identify savings strategies, review invoices, and ensure accurate reconciliation and payment processing
  • Event Operations – Coordinate venue logistics, vendor performance, registration systems (Cvent), and serve as on-site resource for event staff
  • Legal & Compliance – Ensure supplier contracts protect both Amex GBT and client interests
  • Quality Assurance – Develop service recovery plans, conduct post-event debriefs, and drive continuous improvement
  • Technical Proficiency – Demonstrate working knowledge of creative roles (Creative Director, Copywriter, Art Director, etc.) and technical solutions (Cvent, AV/video)

  • What We’re Looking For

  • Passionate about project management, meetings management and client management experience
  • Experience working within budgets
  • Strong prioritization skills
  • Excellent written and verbal communication skills
  • Flexibility to travel internationally and domestically up to 25% of the time
  • Proven experience delivering complex, strategic events involving integrated creative and production disciplines

     

Location

Madrid, Spain

     

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

  • Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

  • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  • We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  • And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!