JOB DESCRIPTION:

*Primary Function

• Business retention, Value Expansion and provide level 1 support to improve customer experience, ensure the retention rate to achieve the revenue and get profitability

*Major Responsibilities

Maintain current customer relationship:

• Provide 1st line service and support to maintain firm relationship with customers
• Introduce Abbott Molecular assays, applications, and systems to both internal and external customers
• Plan and conduct customer visiting to provide new product information and gather request from customers.
• Manage customer relationship and thoroughly plan, prepare, and follow up customer visits (pre-call plan, post-call)

Deliver Sales Growth:

• Execute country sales strategies to drive existing customer business and protect base business
• Renewals of most of the assigned accounts (adhering to standard renewal procedures)     
• Menu expansion (Utilization of existing products: new product launches)

Customer Management:

• Replenish and control customer inventory collect and transmit VOC (Voice of Customer)
• Contact distributor for certain business opportunity NPS Responsibility (Incl. Hot Sheets)
• Ensure all company activities are conducted within the framework for the Abbott Code

Business Planning:

Conduct business reviews and monthly forecasting to drive maintain and update ASPEN database for the territory

*Education

• BS or MS in scientific or medical related field

*Background

• Demonstrated ability to prioritize based on business need
• Demonstrated strong attention to details and communication skills (writing/verbal)
• Demonstrated ability to work in a multi-disciplinary environment and adapt to a variety of projects/business circumstances
• Command of spoken and written English are required
• Proficient in MS office applications

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Force

     

DIVISION:

AMD Molecular

        

LOCATION:

Taiwan > Taipei : Mingsheng Commercial Building

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable