Career Area:

Enterprise Cross Functional

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

2025 EAME Commercial Internship Program

Your Impact Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs.

Job Summary

Caterpillar offers a unique opportunity to allow students to gain a wealth of real-world practical experience and establish core marketing, sales, business operations and product support competencies. Business Operations, Marketing and Product Support professionals across the enterprise help our dealers and customers succeed in their business through the promotion and selling of products and services, including market research and advertising to the industries we serve. In your internship, you will have the opportunity to work in one of the below functional aea:

• Business Operations Interns help define and deliver premium and consistent online experiences that generate leads, sales, and customer loyalty by accelerating transformational innovation and aggressively developing and growing Caterpillar’s customer-facing digital business and services, revenue, and profit. Business, Marketing, Analytics, Communications degrees or similar preferred.

• Marketing Interns help shape and support our brand by creating compelling stories and customer experiences that are aligned to meet the needs of our business, enhance the power of our brand and maximize the value delivered to the Caterpillar enterprise and our end-user customers with visual and esthetic appeal. Marketing, Graphic Design, Communications or PR related degrees are preferred.

• Product Support Engineering Interns help sell and support our products/services and deliver superior service and industry expertise for our dealers and customers. The primary role of a Product Support intern is to assist teams that work with Cat dealers and customers with technical support of large machine and engine base including Excavators, Articulated Trucks, Dozers, Loaders, Natural Gas Engines and more. Mechanical & Industrial Engineering degrees or similar preferred.

Program information

This is a full- time (40 hours per week) 6-month internship February 1st, 2025 – July 31st, 2025.

If you are interested in applying for this position, please attach a copy of your resume.

What You Will Do:

• Build foundational knowledge of Caterpillar, its products, services and customers.

• Grow personally and professionally through soft skills development and hands-on technical training.

• Collaborate with experts in product development, dealer management, marketing, and sales, etc.

• Work in various rotational assignments throughout Caterpillar, learning strategy, services and products

• Ultimately, manage assigned territory and serve as a connection between dealers and Caterpillar.

What You Have:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

 Level Basic Understanding:

• Focuses activities on developing and maintaining positive customer relationships.

• Discusses general differences between internally and externally focused organizations.

• Cites the cost and benefits of good versus poor customer service.

• Explains why customer satisfaction is important to successful product/service delivery.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

 Level Basic Understanding:

• Describes non-verbal behaviors that influence the interpretation of the message.

• Cites examples of effective and ineffective communications.

• Explains the importance of effective business communication.

• Speaks/writes using correct language, mechanics, and gestures.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

 Level Basic Understanding:

• Explains the value of a disciplined approach to problem solving.

• Describes problem reporting and escalation practices.

• Utilizes accepted procedures for problem analysis and resolution.

• Identifies key aspects of problem-solving techniques used in own area.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.

 Level Basic Understanding:

• Provides examples of the characteristics of effective business relationships.

• Identifies key business relationships in own organization.

• Describes the nature of a productive business relationship.

• Explains the benefits of building business partnerships.

What You Will Get:

At Caterpillar, our internship pays rates take into account your degree level and past experiences.

Program Qualifications: 

• Must be enrolled full time at university/college in one of the following degree programs: Business, Marketing, Business/Marketing Analytics, Communications, Mechanical, Industrial, Electrical, or General Engineering, Technical or related business/technical field degrees or similar

• Graduation date must be May 2025 and beyond

• Must be willing & able to travel

Top Candidates Will Also Have:

• Project Management

• Relationship Management and Optimization

• Negotiation and Persuasion

• Customer Focus

• Strong initiative, communication, leadership, and interpersonal skills

• Strong presentation skills

• Highly organized

• Exposure to Construction Equipment 

• Exposure to Mining Equipment 

   Besides exciting work, Interns will experience:

• Comprehensive internship orientation

• Tours of state-of-the-art manufacturing and research facilities

• Product Demonstration

• Mentorship Programs

• Various social events

• Networking with leadership

• Business skill building

• Career discussion with leaders and experts

Program information

This is a full- time (40 hours per week) 6-month internship February 1st, 2025 – July 31st, 2025.

If you are interested in applying for this position, please attach a copy of your resume.

Additional Information:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. 

Caterpillar is an Equal Opportunity Employer and considers applicants for all positions. Caterpillar commits itself to the realization of employment equity goals as envisaged in the South-African Employment Equity Act and policies relating to workplace equality. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html Caterpillar takes data privacy seriously and is committed to compliance with The Protection Of Personal Information Act in South Africa. Candidate Cvs are used for the limited purpose of evaluating suitability for this job role and deleted from our database when it is no longer needed for the purpose as soon as it is practicable. For more information on Caterpillar’s privacy practices, please visit our Global Data Privacy Statement

Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html

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NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.

Posting Dates:

October 17, 2024 - November 14, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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