Who we are? 

Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We’re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company. 

We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place. 

Please visit and follow Johnson Controls LinkedIn for recent exciting activities.

Why JCI: https://www.youtube.com/watch?v=nrbigjbpxkg

Asia-Pacific LinkedIn: https://www.linkedin.com/showcase/johnson-controls-asia-pacific/posts/?feedView=all

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How will you do it?

• Responsible for receiving inbound calls to resolve customer queries & make outbound calls to perform collection attempts.
• Analyze accounts and achieve collection targets as per Dialer Strategy
• Responsible for overseeing collection activities of all the active customers of North America & Canada customers.
• Manage collections and provide early stage customer service to avoid any customer complaints.
• Coordinate with cash applications team for accurate application of funds and remittance advice.
• Work on disputes of assigned portfolio to drive resolution/closure.
• Work on unapplied cash of assigned portfolio.
• Manage portfolio review calls with internal/external stakeholders.
• Process adjustments, write off, netting requests, refunds
• Account Reconciliations
• Maintain daily adherence as per business requirements
• Analyzing daily AR reports to drive cash collection