JOB DESCRIPTION:

JOB SUMMARY

• Individual contributor with comprehensive knowledge in the specific area. 

• Ability to execute complex or specialized work. 

• Knowledge acquired from several experience or specialist training in particular area. 

• Works independently, applies standards yet adapts precedent and may make departures from established processes to resolve problems. 

• Responsible for development managing and delivering support services to the organization’s sales force. 

• Activities include inventory reporting; processing product orders and invoices; responding to enquiries on the status of order shipments; and liaising with other areas of the organization such as warehouse, logistics and dispatch.

JOB RESPONSIBLITIES

• Day-to-day OTC process co-ordination (SAP, EDI & OMS)

• Accurate order entry, management delivery timelines & payment confirmation

• Managing inventory and coordination

• Customer support, order/returns & enquiries

• Co-ordination with salesmen, warehouse and customers on delivery details

• Prepare regular sales reporting, documentation and data management

• Assist sales team to organize activities and arrange logistics for internal & external parties

• Direct support to Sales team (Trade & Professional Service)

• Perform an-hoc administrative duties if necessary

REQUIREMENTS: Education and Experience

• High diplomas or above with at least 5 years of administration & customer services experience, preferably in MNC organizations with experience in order processing system (SAP, EDI & OMS)

• Self-motivated, well-organized and attention to details

• Able to work independently and under pressure

• Good time management and interpersonal skill

• Able to communicate effectively with all levels of staff and external parties

• Excellent computer skill in MS Word, Excel, Chinese word processing

• Good command of spoken and written English and Chinese (including Putonghua)

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Sales Support & Administration

     

DIVISION:

ANI International Nutrition

        

LOCATION:

Hong Kong > Hong Kong : 20/F, AIA Tower, 183 Electric Road

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Not Applicable