Posted:
12/9/2024, 9:53:21 AM
Location(s):
Ohio, United States ⋅ Euclid, Ohio, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Medical, Clinical & Veterinary
Workplace Type:
Hybrid
Community Outreach Patient Navigator
Join Cleveland Clinic’s Euclid Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. This community-based hospital provides top-quality patient care to the communities in and around Cuyahoga County on the beautiful coast of Lake Erie. The caregivers at Euclid Hospital have made it not only an excellent medical facility, but also a home away from home.
As a Community Outreach Patient Navigator, you will serve the community by decreasing disparities through navigation and education. Caregivers in this role build working relationships, solve problems, remove barriers to care and support patients while assisting them through the continuum of care. Community Outreach Patient Navigators also educate people within the community on diseases, prevention and health screenings while identifying and linking eligible patients and their families to required screenings and services and coordinating appointments and testing for early detection of medical issues. Opportunity for advancement and promotion is expected in 2-3 years.
A caregiver in this position works a hybrid schedule from 8:00am – 5:00pm.
A caregiver who excels in this role will:
Coordinate and educate patients within the community on disease prevention and screening.
Identify and address barriers to care, fear, trust, financial, insurance, transportation and psychosocial to ensure appropriate clinical care is coordinated and provided in a timely manner
Help patients navigate our complex health care systems.
Coordinate appointments related to health screenings, such as mammogram results, colonoscopy results and pathology reports.
Navigate patients to appropriate health care providers within Cleveland area facilities.
Identify barriers to care and coordinate resolution to social work support, Medicaid, Medicare, prescription assistance programs, community resources, primary care services and medical homes.
Support the coordination and execution of community events.
Minimum qualifications for the ideal future caregiver include:
High school diploma or GED.
Three years of related experience in customer relations working with diverse patient/culture populations.
Preferred qualifications for the ideal future caregiver include:
Spanish speaking.
Epic or other electronic medical record (EMR) experience.
Skills/qualities: team-oriented, communication, organization, interpersonal, problem solving, analytical and critical thinking
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Physical Requirements:
Personal Protective Equipment:
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
Website: https://clevelandclinic.org/
Headquarter Location: Cleveland, Ohio, United States
Employee Count: 1001-5000
Year Founded: 1921
IPO Status: Private
Last Funding Type: Grant
Industries: Health Care ⋅ Hospital ⋅ Medical ⋅ Non Profit