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Job Type:

Employee

Duration in Months (for fixed-term jobs):

24

Job Family:

Student and Campus Support

# of Open Positions:

1

Faculty/Service - Department:

Student Affairs, Client Relations, Reservations & Conventions, Technical Resources and Equipment

Campus:

Main Campus

Union Affiliation:

SSUO

Date Posted:

January 09, 2025

Applications must be received BEFORE:

January 20, 2025

Hours per week:

35

Salary Grade:

SSUO Grade 08

Salary Range:

$62,218.00 - $78,589.00

About Student Affairs :

Student Affairs is at the very heart of the student experience at the University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our team of more than 600 dedicated staff provides the services that keep students happy, well and thriving as they pursue their ambitions. We help them apply and enrol for courses, we oversee 11 residences and an award-winning Dining Hall, we organize fun events and varsity sports activities, we run an innovative career development and experiential learning program and much more!

There’s nothing more rewarding than helping future generations reach their full potential at a world-class university. With our wide variety of career opportunities and professional development pathways, we’re sure that you’ll enjoy the experience as much as our students do.

Position purpose:

Responsible for the logistics of the physical venue, setting up and ensuring the smooth running of of productions and events, while respecting technical and safety constraints of the venue and the audience (sound recording, instrument mixing, lighting and multimedia equipment, installation of event supplies). Assists before, during and after customer events (internal, external, students) in a way that reflects positively reflect positively on the University of Ottawa.
Maintain and inventory equipment to ensure the smooth running of productions and events. of productions and events

In this role, your responsibilities will include:

• Sets up the equipment for each event; reviews each component and ensures proper operation until the equipment is dismantled. Acts as chief technician in all circumstances before, during and after events.
•  Supervises or creates a production plan (lighting, sound, multimedia, etc.) taking into account a multitude of technical constraints and the artistic needs of the event.
•  Provides immediate support to customers during an event in the event of problems; ensures that equipment or software used is repaired/replaced as quickly as possible; if this is not possible, designs and implements alternative solutions.
• Communicate with the customer during the event to clarify their needs and ensure the smooth running of planned activities.
•  Carries out inspection and maintenance of equipment and production stages, as well as any other work required, such as carpentry, equipment transportation, painting and cleaning. Verifies that parts are functional and inventoried, and that warehouses are clean and organized to increase teamwork efficiency. Regularly update inventory
•  Participates in the implementation and renewal of sound, lighting, audiovisual and multimedia systems, as well as in the development of various programs (mainly lighting and sound) to improve the efficiency of the given service.
• Recommends the purchase of equipment to ensure necessary modernization or to meet needs.
• Writes an activity evaluation report, draws up a production/staging report and adds it to the event file in order to make ongoing improvements.
•  Reviews the progress of activities to determine whether they are being carried out according to customer expectations and established quality standards, and makes any necessary adjustments.
• Participates in the training of TENs and contract employees during events (ensuring procedures are followed, problem solving, etc.) to promote ease and speed of resolution. Follows up with the Senior Coordinator on the performance of these employees.

What you will bring:

• Post-secondary training in multimedia production or equivalent
•  In-depth knowledge of lighting and sound equipment, multimedia 
• multimedia equipment and presentation software. Must possess competency cards: Articulating Aerial Work Platform and Overhead Crane and Rigging.
•  Bilingualism - French and English (oral and written)
  Good knowledge of advanced Mac OS X and Windows PC environments, as well as any open-source operating system running on the Linux kernel.
•  Minimum of 4 years' relevant experience in the field.
• Strong customer service experience in a resource person role.
• Excellent organizational, inventory management and time management skills. Strong artistic sense. Initiative, analytical mind and autonomy.
• Ability to read and interpret plans, specifications or ideas devised by the customer. Help the customer develop a technical and logistical strategy.
• Ability to transport objects (10 kg - 40 kg), agility required (climbing ladders, working at heights), manual dexterity required, as well as strong physical stamina.
• Ability to work under pressure to ensure the smooth running of each activity must implement rapid solutions that meet the criteria of the event and this in front of an audience that can exceed 2000 people.
•  Basic knowledge of electricity and electronics.
• Flexibility and/or willingness to work outside normal office hours during peak periods, particularly evenings and weekends, and to work overtime according to a schedule established by the Convention and Reservations Department.
•  May be asked to work overtime during peak periods.

Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa: 

Planning: Organize in time a series of actions or events in order to realize an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

The University of Ottawa embraces diversity and inclusion in the workplace. We are passionate about our people and committed to employment equity. We foster a culture of respect, teamwork and inclusion, where collaboration, innovation, and creativity fuel our quest for research and teaching excellence. While all qualified persons are invited to apply, we welcome applications from qualified Indigenous persons, racialized persons, persons with disabilities, women and LGBTQIA2S+ persons. The University is committed to creating and maintaining an accessible, barrier-free work environment. The University is also committed to working with applicants with disabilities requesting accommodation during the recruitment, assessment and selection processes. Applicants with disabilities may contact [email protected] to communicate the accommodation need. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Note: if this is a union position: The hiring process will be governed by the current collective agreement related to the union affiliation noted above; you can click here to find out more.

If this is a front-line position with responsibilities to interact with students, selected candidates must be rated at the Low Advanced proficiency level or higher for both oral comprehension and reading comprehension in their second official language. The rating is determined by a proficiency test designed by the Official Languages and Bilingualism Institute.

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to be fully vaccinated against Covid-19 as defined in Policy 129 – Covid-19 Vaccination. This policy was suspended effective May 1, 2022 but may be reinstated at any point in the future depending on public health guidelines and the recommendations of experts.